1 of 1 DemandTrendPermanent IT Support Jobs in Gerrards Cross

The UK’s only charity transforming the lives of people with epilepsy through world-leading research, advocacy and care. Overview: To ensure the delivery of a high quality, reliable support function to all employees throughout the Society via the helpdesk. Responsibilities: Document all IT issues highlighted to you and log all communication regarding the support request and … all departments at the Society, ensuring a timely response, the appropriate prioritisation of calls and a suitable resolution. Escalate any issues or problems that need attention to the relevant support agent. If a serious issue occurs, inform the Head of IT. Perform regular checks on all Comms room based equipment to ensure it is in an acceptable working … order. Log any issues found within the IT helpdesk and manage their resolution. Administer critical background admin applications. Desirable skills: A desire for a career in IT. A keen interest in technology. Experience with the Windows operating systems. Experience with Microsoft office products (specifically Word and Excel). Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C More ❯