3 of 3 Permanent SQL Jobs in Gerrards Cross

second line technical support helpdesk role Experience with service desk ticketing using tools such as Jira or similar Extensive Experience in Application Support; SQL ; Windows operating systems ; Databases and Remote Access Tools Fluent in English both spoken and written Full details of the Technical Support Analyst role is available ...

Providing 2nd line application support to internal users - Managing and resolving incidents and service requests - Investigating application, database, and system issues - Writing and running SQL queries for troubleshooting and data analysis - Supporting Windows based environments and related infrastructure - Working with remote access tools to support users across multiple sites - Documenting … fixes, processes, and known errors Essential skills and experience: - Proven experience in an Application Support or similar technical support role - Strong working knowledge of SQL and relational databases - Experience supporting Windows environments - Familiarity with service desk and ticketing tools such as Jira - Experience using remote access and support tools - Excellent ...

experience Minimum two years’ experience in an application support or service desk environment Experience using service desk ticketing tools (Jira preferred) Strong knowledge of SQL Experience supporting Windows environments Understanding of databases Experience with remote access tools Second-line support experience desirable This is an excellent opportunity to join ...