databases, including backups, permissions, and script deployment. Provision and maintain virtual servers (VMware), including system monitoring and performance tuning. Install and configure enterprise software such as Microsoft BizTalk, Dynamics CRM, and Pega. Maintain up-to-date documentation for installations, deployments, and environment changes. Administer user and service accounts using Active Directory. Monitor infrastructure health and ensure system integrity across environments. More ❯
financial targets Industry Knowledge: Knowledge of IT and communications technology is an advantage but not essential. Technical Proficiency: Confident in the use of Microsoft Office applications and experience in CRM systems is an advantage Benefits: Salary of £35,000 to £40,000 Per annum Commission package with an OTE of up to £77,000 (uncapped commission earnings) Team Share Equity More ❯
CRM Product Owner | CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £45,000 We're supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Owner to drive internal product solutions that streamline global sales … marketing, onboarding, and customer engagement with schools. The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world. The … skills and experience we are looking for: Hands-on experience using CRM as the core product platform (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways of working and product backlog management Strong communication skills More ❯
shows, customer events and association meetings as required. Collaborate across business areas to efficiently deliver solutions to meet customer needs. Maintain customer details, activities and opportunites using the Salesforce CRM Tool. Analyse your account sales figures on a regular business to understand buying patterns. Maintain up to date knowledge of all HID Products and competitive products & solutions. Prepare and submit More ❯
Grunt MySQL and Doctrine HTML/SCSS/JS Imminent projects include: Launching new services Extending the B2B dashboard to provide more autonomy for our partners Extending our internal CRM to aid the partner support team Upgrading our stack Consolidating build tools Writing a new suite of tests The ideal candidate We're looking for a skilled senior developer who More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Dynamics 365 CRM Product Manager Location: Hybrid Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight, and solution optimisation across … the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap, prioritising features and enhancements in line with business goals. Work closely with … understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end changes within Dynamics 365 using no-code/low-code tools (e.g. form More ❯
CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,000 We're supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global … sales, marketing, onboarding, and customer engagement. The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world. The … ll be working on meaningful innovation in a high-impact, ethical industry - if that sounds of interest to you then please apply, or reach out to for more information. CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,000 RSG Plc is acting as an Employment Agency in relation More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Job Title: Senior Microsoft Dynamics 365 CRM Developer Location: Hybrid Salary: £75,000 We are looking for an experienced Senior Dynamics 365 CRM Developer to join our Group Transformation function, playing a key role in delivering and supporting enterprise-scale Microsoft business solutions. This is a strategic role combining technical delivery, solution design, and mentorship across a fast-paced, multi … team environment as part of a major business transformation programme. Youll be responsible for architecting, building, and enhancing complex CRM and Power Platform solutions that enable the organisation to scale, adapt, and better serve its customers. This position sits at the intersection of development leadership and hands-on technical contribution. Key Responsibilities: Technical Delivery & Solution Design Take a lead role … analyse requirements, define architecture, and implement scalable, maintainable solutions. Develop and support both Model-Driven and Canvas Apps , leveraging Dataverse and integrating with external data sources and APIs. Manage CRM customisations including plugins, workflow extensions, business rules, forms, and dashboards . Lead end-to-end implementations, including data migration, integration, and performance tuning. Team & Technical Leadership Provide technical direction and More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Marco's Franchising, LLC
serving high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the … Has a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization strategy … bringing structure, insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python or R. More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software, Export Trade. As a Customer Service/Sales Support Exec, you will be the first point of contact for our customers and a vital part of our fantastic Customer … of what they need from our business • Communicating with our customers mainly on the telephone, but through a variety of different channels; via phone or email and using our CRM tools • Processing orders, organising returns, identifying where we can improve our processes or can offer alternative products to satisfy their needs • Understanding, prioritising and escalating our customers' issues and following … the first port of call for our customers ensuring their issues are resolved quickly and efficiently About you: • You are very comfortable using a PC, Microsoft Office and CustomerRelationshipManagement software, ideally SAP. • A basic understanding of Export Trade would be an advantage. • You delight in investigating customer problems, getting to the root cause and putting them right. • You More ❯
calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. About you: Qualifications: Proven experience … sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Competitive salary of 30,000 with performance-based OTE of 39,600 Uncapped Commission Opportunities for professional growth and development Collaborative and innovative work More ❯
calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. About you: Qualifications: Proven experience … sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Competitive salary of £30,000 with performance-based OTE of £39,600 Uncapped Commission Opportunities for professional growth and development Collaborative and innovative work More ❯
Ads, Meta, and programmatic platforms to maximise ROI. Leading eCommerce strategies, including managing Shopify stores, product feeds, and dynamic marketing campaigns. Creating and optimising automated marketing workflows using HubSpot CRM to nurture leads and increase retention. Managing client relationships end-to-end, presenting results and insights with clarity and confidence. Collaborating with designers, developers, and strategists to drive conversion rate … paid social campaigns, with strong ROI and CPA outcomes. Hands-on experience with eCommerce platforms such as Shopify (Magento or WooCommerce a plus). Strong working knowledge of HubSpot CRM, including segmentation, workflows, and reporting. Proficiency in Google Analytics (Enhanced eCommerce preferred) and Excel for data analysis. And this is what you'll get in return: A competitive salary of More ❯