Permanent Customer Service Jobs in Glamorgan

24 of 24 Permanent Customer Service Jobs in Glamorgan

Home Delivery Driver (Bridgend)

Bridgend, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Home Delivery Driver (Llantrisant)

Brynna, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Home Delivery Driver (Pontypridd)

CF37 1HF, Pontypridd, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Part Time
Posted:

Home Delivery Driver (Bridgend)

CF31 3LG, Bridgend, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Part Time
Posted:

Home Delivery Driver (Llantrisant)

CF72 9PZ, Brynna, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Part Time
Posted:

Home Delivery Driver (Pontypridd)

Pontypridd, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Delivery Engineering Manager

Bridgend, Mid Glamorgan, Wales, United Kingdom
Flotek
to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven by a set of values that guide … initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely … understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Work closely with our IT Project managers to ensure projects are delivered on time and on budget. More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Fire & Security Engineer

Cardiff, South Glamorgan, United Kingdom
Johnson Controls, Inc
What's In It for You? We believe in rewarding talent. Here's what you can expect: Competitive salary ️ Paid travel time and optional overtime Industry-leading callout payments (Service roles only) Engineering commission scheme + sales referral incentives Company vehicle, tools, uniform, PPE - everything you need to succeed ️ 25 days holiday + bank holidays (Option to buy extra … days in our holiday purchasing scheme) Pension matched up to 7% Ongoing training and access to our Engineering Career Ladder Recognition programmes and long-service culture (20+ years average!) Staff referral bonus - up to £2,000 Professional Development - We are committed to investing in our team's growth. As part of this role, you'll have access to fully … work. What You'll Be Doing Installing or servicing cutting edge Fire & Security systems in a commercial environment - including Intruder Alarms, Access Control, CCTV, and Fire Alarms. Delivering exceptional customer service and technical support. Diagnosing and resolving faults with confidence and precision. Managing your time effectively and completing all documentation to a high standard. What We're Looking More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Helpdesk Team Leader

Bridgend, Mid Glamorgan, Wales, United Kingdom
Flotek
to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven by a set of values that guide … can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' About the Role: We are looking for an enthusiastic customer-focused individual with previous experience of leadership within the ICT sector, preferably in an IT and/or Telecoms Helpdesk role. You will be responsible for taking inbound calls … Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions. Issue work to team members based on capacity/skillset/knowledge Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Support the team as needed by answering the phone to More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Support Representative

Cardiff, South Glamorgan, Wales, United Kingdom
ClearCourse
the ClearCourse Group, is looking for a proactive and motivated Technical Support Representative to join our growing team in Cardiff. This is your chance to work in a dynamic, customer-focused environment where every day brings something new. The role is a mixture of IT and customer support, where you will not only support a range of IT … of our in-house software systems Manage support inbox queries, filing completed tickets and ensuring prompt responses Administer Office 365 licences, user accounts, and software deployments Remotely connect to customer systems to diagnose and resolve technical problems Use Microsoft Excel for data formatting and importing into databases Handle virtual machine (VM) support, onboarding of customer environments, and pipeline … A strong interest in IT and good working knowledge of both hardware and software systems Awareness of current IT trends and a willingness to learn on the job A customer-focused mindset with excellent communication skills Ability to prioritise tasks and manage time effectively A collaborative team player who thrives in a dynamic environment IT-related qualification (preferred but More ❯
Employment Type: Permanent
Posted:

Customer Support Team Leader

Cardiff, South Glamorgan, Wales, United Kingdom
Capital on Tap
empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment. This is an office-based role; the Customer Support team works from our Cardiff City Centre Office. After passing the probation period, the requirement will be to work in the office 4 days a week, and … is reflected in your team’s results, satisfaction, and overall well-being. You’ll use your leadership skills to cultivate a high-performing, ambitious team and ensure industry-leading customer service. Lead a team of up to 10 agents to deliver exceptional outcomes for customers and the business. Support the Customer Support Manager in driving positive departmental changes. … with key internal stakeholders. Act as an escalation point for team support when needed. Remove obstacles preventing agents from delivering outstanding service. Shifts You’ll be joining our core Customer Service team. Working Monday-Saturday (1 Saturday in every 6 weeks) between the hours of 8am - 8pm. Shift patterns are: Week 1: 8am - 4:30pm (Monday-Friday) Week More ❯
Employment Type: Full-Time
Salary: £32,000 - £38,000 per annum
Posted:

Desktop Support Engineer

Cardiff, South Glamorgan, United Kingdom
1 Tech Staffing Ltd
improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Intune, Azure, and Active Directory, Networking (DNS/DHCP). Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

AI Implementation Manager

Bridgend, Mid Glamorgan, Wales, United Kingdom
Interaction - Leeds
Responsibilities 1. Strategic Planning & Roadmap Development Create a comprehensive AI and automation strategy aligned with group-wide business objectives. Evaluate all departments — including production, logistics, commercial, HR, finance, and customer service — to uncover AI opportunities. Prioritize initiatives based on ROI, scalability, and operational relevance. Stay informed on emerging AI trends in manufacturing, logistics, and consumer goods. Contribute to More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Data Science Manager, Operations

Cardiff, South Glamorgan, United Kingdom
Monzo
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … In our Operations Collective, you'll have the opportunity to embed into an area that is the heart of how we work with our customers' problems - delivering award winning customer support - and is full of data challenges. Data and Machine Learning supports all aspects of Operations, from workforce planning to customer support experience, to enabling teams to work … an agile product environment. You'll champion the use of data, bring ideas to life through a rigorous analytical approach. Your work will focus on improving our efforts in customer demand insights & help assistance. You'll help your team grow, hiring new team members, supporting their personal development. You will manage a team with Data Scientists and Data Analysts More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Science Manager, Operations Cardiff, London or Remote (UK)

Cardiff, South Glamorgan, United Kingdom
Hybrid / WFH Options
Monzo
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … In our Operations Collective, you'll have the opportunity to embed into an area that is the heart of how we work with our customers' problems - delivering award winning customer support - and is full of data challenges. Data and Machine Learning supports all aspects of Operations, from workforce planning to customer support experience, to enabling teams to work … an agile product environment. You'll champion the use of data, bring ideas to life through a rigorous analytical approach. Your work will focus on improving our efforts in customer demand insights & help assistance. You'll help your team grow, hiring new team members, supporting their personal development. You will manage a team with Data Scientists and Data Analysts More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior Account Executive

Cardiff, South Glamorgan, Wales, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £25,000 - £40,000 per annum
Posted:

Data Science Manager, Growth Cardiff, London or Remote (UK)

Cardiff, South Glamorgan, United Kingdom
Hybrid / WFH Options
Monzo
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers. We're not about selling products - we want to solve problems and change lives through More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

BI & Data Analyst - Power BI

Ystrad Mynach, Hengoed, Mid Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Informed Recruitment LTD
sources to create data models. Microsoft/Office 365 with a particular specialism with Excel to an advanced level. RDBMS systems, such as Oracle or SQL Server SQL Scripting Customer facing skills, able to engage to stakeholders autonomously to collaborate. Nice to Have/Not Essential Wider appreciation of Microsoft BI tools, such as SSRS, SSIS, and/or … SSAS Data Warehouses Web analysis tools such as Google Analytics and web tracking tools. Power Apps Any relevant certification As an individual you will be customer focused, change driven and a keen learner. You will be an excellent communicator, detail orientated, analytical and adept at problem solving and presenting to others. You will understand the positive impact on a … business that an excellent digital service delivery provision will bring, and will display excellent relationship building, interpersonal, and negotiating skills. The role is hybrid working, some office presence required in the and around Caerphilly, otherwise you will be predominantly home based. On offer is a competitive salary, ongoing training & development, the chance to be part of and influence a More ❯
Employment Type: Full-Time
Salary: £37,000 - £38,000 per annum, Pro-rata, Inc benefits
Posted:

Technical Architect

Seven Sisters, West Glamorgan, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Architect

Seven Sisters, West Glamorgan, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Architect

Seven Sisters, West Glamorgan, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

C/C++ Software Architect

Seven Sisters, West Glamorgan, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Architect

Seven Sisters, West Glamorgan, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Engineer (C/C++)

Seven Sisters, West Glamorgan, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
Glamorgan
10th Percentile
£21,620
25th Percentile
£22,209
Median
£25,087
75th Percentile
£35,000
90th Percentile
£36,500