Customer Service Jobs in Glamorgan

Customer Service
South Wales > Glamorgan

The table below provides summary statistics for permanent job vacancies advertised in Glamorgan requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 19 May 2025, comparing them to the same period in the previous two years.

6 months to
19 May 2025
Same period 2024 Same period 2023
Rank 3 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 67 0 0
As % of all permanent jobs advertised in Glamorgan 54.03% - -
As % of the Processes & Methodologies category 79.76% - -
Number of salaries quoted 29 0 0
10th Percentile £23,504 - -
25th Percentile - - -
Median annual salary (50th Percentile) £25,087 - -
75th Percentile - - -
90th Percentile - - -
South Wales median annual salary £25,087 £30,281 £30,000
% change year-on-year -17.15% +0.94% -18.92%

All Process and Methodology Skills
Glamorgan

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Glamorgan.

Permanent vacancies with a requirement for process or methodology skills 84 27 51
As % of all permanent jobs advertised in Glamorgan 67.74% 64.29% 98.08%
Number of salaries quoted 43 8 24
10th Percentile £23,504 - £21,750
25th Percentile - £28,290 £28,375
Median annual salary (50th Percentile) £25,087 £34,976 £37,500
Median % change year-on-year -28.27% -6.73% -11.76%
75th Percentile £46,125 £38,127 £42,500
90th Percentile £86,250 £42,125 £54,400
South Wales median annual salary £50,221 £47,500 £46,000
% change year-on-year +5.73% +3.26% -8.00%

Customer Service
Job Vacancy Trend in Glamorgan

Job postings citing Customer Service as a proportion of all IT jobs advertised in Glamorgan.

Job vacancy trend for Customer Service in Glamorgan

Customer Service
Salary Trend in Glamorgan

3-month moving average salary quoted in jobs citing Customer Service in Glamorgan.

Salary trend for Customer Service in Glamorgan

Customer Service
Co-occurring Skills and Capabilities in Glamorgan by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (1.49%) Microsoft Office
Communications & Networking
1 63 (94.03%) Broadband
2 1 (1.49%) IP Telephony
General
1 63 (94.03%) Banking
1 63 (94.03%) Games
2 1 (1.49%) Social Skills
2 1 (1.49%) Telecoms
Job Titles
1 63 (94.03%) Customer Service Advisor
2 3 (4.48%) Customer Service Representative
3 1 (1.49%) Telesales Executive
Miscellaneous
1 1 (1.49%) Private Cloud
Processes & Methodologies
1 64 (95.52%) Problem-Solving
2 1 (1.49%) Decision-Making
2 1 (1.49%) Telesales
Vendors
1 63 (94.03%) BT
2 1 (1.49%) Microsoft