of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity with ITIL practices and 2nd line support Comfortable engaging users, vendors, and senior stakeholders Start Date: ASAP Duration: 6 Months IR35: Inside IR35 More ❯
CF37, Pontypridd, Rhondda Cynon Taf, Mid Glamorgan, United Kingdom
Artis Recruitment
improvement, or AI-based solutions. Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics). Excellent communication and stakeholder management skills. Solid grasp of CRM systems (Microsoft CRM preferred). Skilled in Microsoft365 and middleware technologies (e.g., BizTalk). Degree in IT, Computer Science or related discipline. The Nice To Haves Exposure More ❯
Skills/Knowledge: IT Knowledge- Strong understanding of operating systems, cyber security principles, and hardware/software installation and maintenance. Technical Proficiency - Familiarity with Windows operating systems and the M365 suite. Problem-Solving Skills - Ability to troubleshoot and resolve technical issues effectively. Customer Service Skills - Excellent communication skills to assist non-technical colleagues. Organisational Skills - Ability to multitask and prioritise More ❯
existing knowledge or experience of tax to apply, but we are looking for the following skills and personal qualities: A good level of computer literacy, including use of Office365 tools and some proficiency in Excel and Word. Able to analyse data and other information critically and make logical conclusions. An interest in solving IT issues. Confidence when More ❯
Personal User devices (including laptops, tablets, smart phones) • Shared devices (including collaboration audio visual tools and printers) • Internal Identity and directory services • Personal collaboration tools (including MicrosoftOffice365) • IT Service Desk • Assistive technology • Device and Infrastructure Management and Monitoring systems Creating high level solution designs, service designs and technical roadmaps, underpinning our Modern Workplace architecture, and … technologies. Modern identity tooling such as Active Directory, EntraID and CloudSync. • Hybrid Cloud Migration. • In room audio/visual conferencing and/or Intelligent Building IT integration. • Azure, AWS M365 experience/certification. • Working to or already have professional IT qualifications such as TOGAF, BCS or CITP. Behaviours We'll assess you against these behaviours during the selection process: Changing More ❯
services Deploy solutions on Microsoft Azure with a focus on security and scalability Technologies API Azure C# CI/CD Cloud DevOps Support JavaScript Power BI Security Office365 NodeJS Java More Information We are a proud supporter of a long-standing client within the insurance space, looking to expand their internal tech team to include a More ❯