delighted to be the talent partner for an established IT services provider seeking a Cloud Technician to join their growing team. This is a fantastic opportunity for an experienced Microsoft Cloud professional to step into a client-facing, second-line technical role with real career progression. Why this role? As a Cloud Technician, you'll deliver cutting-edge Microsoft … to varied customer environments - working both from the office and on-site - while playing a key role in projects that drive digital transformation. What you'll be doing Delivering Microsoft Cloud solutions (Azure, Microsoft365, associated products) Providing advanced diagnostics and support for complex technical issues Supporting and guiding the 1st line team on escalations Liaising … policies Assisting with evaluation of new technologies and beta releases Offering software application support to customers after training What we're looking for Minimum of 3 years' experience in Microsoft Cloud support, delivery, and administration Strong skills in Microsoft365 and Azure administration Confident communicator with excellent customer service skills Ability to take ownership of projects More ❯
queries, and contributing to a knowledge-sharing environment. Key Responsibilities: Provide 1st and 2nd line IT support via phone, email, and remote tools. Troubleshoot and resolve issues related to Microsoft Desktop and Server Operating Systems. Perform Microsoft365 Administration and Cloud troubleshooting. Configure and maintain PC hardware. Deliver outstanding customer service and build strong client relationships. … Contribute to team growth through knowledge sharing and collaboration. Required Skills & Experience: Proven experience in a 1st line support or IT Helpdesk role. Strong working knowledge of Microsoft365, Windows OS, and Active Directory. Experience with PC hardware setup and maintenance. Excellent communication and problem-solving skills. A 'hands-on' approach and a proactive attitude towards learning. More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Identify Solutions
and certifications supported. What you'll do: Troubleshoot and resolve 2nd-3rd line issues across infrastructure, cloud, and networking. Support and deliver IT projects (migrations, deployments, implementations). Manage Microsoft365, Azure, Windows Server, VMware/Hyper-V. Work with storage/backup solutions (SAN, NAS, Veeam). Support security technologies (firewalls, VPN, wireless). What we … re looking for: Proven 2nd/3rd line support experience. Strong knowledge of Microsoft365, Azure, and Windows Server. Virtualisation experience (VMware, Hyper-V). Networking & security skills (VLANs, VPNs, firewalls). Backup/storage knowledge. Certifications (Microsoft, VMware, CompTIA, ITIL) are a bonus - or willingness to work towards them. What's on offer: Competitive salary More ❯
you will lead a team of IT delivery team leaders and delivery engineers. You will be responsible for ensuring the team are delivering the high-quality implementation of Office365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, client-facing professionalism, the ability to lead and … skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Experience of Email migrations (Cloud to Cloud, On Prem to cloud) Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure … and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a More ❯
improvement, or AI-based solutions. Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics). Excellent communication and stakeholder management skills. Solid grasp of CRM systems (Microsoft CRM preferred). Skilled in Microsoft365 and middleware technologies (e.g., BizTalk). Degree in IT, Computer Science or related discipline. The Nice To Haves Exposure More ❯
Remote. There is a need to be in the Cardiff office one day per month Salary: £40,000 – £55,000 basic + realistic OTE of £100,000 As a Microsoft Gold Partner we’re looking for an ambitious Business Development Manager to join our team and drive growth through building and implementing innovative Microsoft Power Platform solutions . … to upsell and expand services with existing customers. What you’ll bring as an experienced Business Development Manager 10+ years of successful B2B sales experience. Track record of selling Microsoft365 or Power Platform solutions/services. Proven ability to sell into public and private sectors. Strong consultative and solution-selling skills. Excellent stakeholder management and C More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Circle Group
Working An experienced IT Trainer is required by a leading firm in Cardiff. The ideal candidate will have a background in delivering IT training on Windows 11 and Office365, and in producing tailored training materials and documentation for non-technical staff. This is a hybrid role, with 3 days based in the Cardiff office and the remainder … working from home. Key Skills and Experience Required: Proven experience in IT training, particularly in Microsoft technologies such as Office365, Windows 11, Excel, MS Teams, etc. Strong communication skills and a genuine passion for teaching. Good understanding of management strategies and business solutions. Ideally, relevant IT training qualifications. You will be responsible for planning and delivering … this role as soon as possible. If you're interested, please send your CV to Matthew.Leach @ circlerecruitment.com Keywords: IT Trainer/Software Trainer/Cardiff/MicrosoftOffice365/Windows 11 Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills More ❯
scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Intune, Azure, and Active Directory, Networking (DNS/DHCP). Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end … user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Intune, Azure, and Active Directory, Networking (DNS/DHCP). Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end … user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Identify Solutions
achieving mastery of the role, taking ownership and accountability for all that is delivered. Skills Strong working knowledge of MicrosoftOffice applications with an emphasis on the Office365 product suite. Working knowledge of supporting and administering MicrosoftOffice365 tenant accounts. A strong understanding of computer hardware including but not limited to PCs More ❯
client's sites when required, and to Cardiff once per month Remuneration: £40,000 - £550000 basic, with realistic OTE of £100,000. What we do Were iCoTechs, a small Microsoft Partner based in the heart of Cardiff. As a Microsoft Gold Partner, we help large organisations deliver change using Microsoft Power Platform. Our goal is to make … the UK across the Public Sector, our Team is based across the UK with iCoHub (our office) being in Cardiff. We have strong relationships across our customer base and Microsoft, and we have a brilliant Marketing Team to work along side. The Role Are you a results-driven professional with a hunter mindset, ready for your next big challenge … Microsoft Business Solutions to customers to succeed in this role Required Experience: Ideally as a Business Development Manager you will have the following experience: Experience of B2B selling M365, products, solutions and services Minimum 10+ years successful experience in a sales environment Enthusiastic, competitive, and solutions-orientated with a strong work ethic, high levels of confidence and integrity Experience More ❯
safety and compliance with corporate principles and values. Candidate Requirements: Strong knowledge of HP/Cisco networking solutions, including switches and virtual environments. Proficiency with Microsoft Windows, Office365, and related applications, with the ability to adapt quickly to industry-specific software. Strong interpersonal and communication skills, with the ability to train and support users at all More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
working with data in varied formats. They will have experience of using Microsoft tools for processing data and preparing and sharing analyses (for example MS SQL server, Office365, PowerBI) and will be familiar with using the Microsoft Power Platform alongside to collect data from within the organisation and to automate key processes. Role Overview Support … taxation. Work with data management colleagues to align analyses with the wider data architecture. Build proficiency in key programming and analysis tools (SQL, Python, Power BI/DAX, Office365). Analyse internal tax return data to identify compliance issues and emerging trends. Evaluate and integrate third-party data sources, drafting access arrangements where needed, and create combined … of web analytics) to track new service development. Support the preparation of data for potential publication. Create repeatable, policy-compliant processes and alerts to highlight data errors or anomalies. Microsoft Power Platform Responsibilities Develop secure Power BI dashboards to share operational insights at appropriate levels of detail. Create and maintain PowerApps for structured data collection, including: Small-scale internal More ❯
efficiently and effectively Train new users and deliver online demonstrations of our in-house software systems Manage support inbox queries, filing completed tickets and ensuring prompt responses Administer Office365 licences, user accounts, and software deployments Remotely connect to customer systems to diagnose and resolve technical problems Use Microsoft Excel for data formatting and importing into databases More ❯