11 of 11 Permanent Microsoft 365 Jobs in Glamorgan

Service Desk Engineers to support their external clients but you won t stay as 1st/2nd Line Service Desk Engineers for long. You ll get hands-on with Microsoft 365, Azure, and AWS environments from day one. You ll be mentored, trained, and guided into Cloud roles this is the springboard. What you ll do: Be … the first port of call for customer IT issues (hardware, software, Microsoft 365). Help manage user accounts in Microsoft 365 & Azure Entra. Support with basic Azure queries you ll learn the rest on the job. Get involved in daily checks, ticketing, troubleshooting, and more. What we re looking for: 1st Line support experience More ❯

Service Desk Engineers to support their external clients — but you won’t stay as 1st/2nd Line Service Desk Engineers for long. You’ll get hands-on with Microsoft 365, Azure, and AWS environments from day one. You’ll be mentored, trained, and guided into Cloud roles – this is the springboard. What you’ll do: Be … the first port of call for customer IT issues (hardware, software, Microsoft 365). Help manage user accounts in Microsoft 365 & Azure Entra. Support with basic Azure queries – you’ll learn the rest on the job. Get involved in daily checks, ticketing, troubleshooting, and more. What we’re looking for: 1st Line support experience More ❯

deliver exceptional service across a range of systems and applications. What You’ll Do Provide 2nd line technical support to users and resolve escalated incidents. Troubleshoot issues across Windows, Microsoft 365, and networking environments. Support system maintenance, software installations, and remote upgrades. Assist 1st line teams and escalate to senior engineers where needed. Ensure accurate case documentation … timely resolution. What You’ll Bring Experience in IT support (ideally 2nd line or similar). Strong knowledge of Windows OS, networking basics, and remote access tools. Familiarity with Microsoft 365, Active Directory, and SQL. Excellent communication and problem-solving skills. Customer-focused mindset and proactive attitude. Why Join Us Competitive salary and benefits package. Great career More ❯

An understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.). A good knowledge … of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice Understanding the importance of Identity Threat Management Experience or understanding of SentinelOne MDR Experience in using third party SOC provision Experience or understanding of Mimecast Knowledge of IT service management (ITSM … Problem-solving skills and the ability to work well with all levels of the business Good knowledge of internet security and data privacy principles Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and More ❯

a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation technologies (Hyper-V, VMware) Backup and disaster recovery solutions More ❯

3rd-line support to IT colleagues and the wider businessTechnical Skills:- SIEM and SOAR platforms- Log analytics, rule creation, tuning, and threat hunting- Familiarity with security frameworks- Azure and M365 security configuration and alert investigation- Dashboards and visualisation tools- Firewalls (CheckPoint, VMware NSX)- Windows Server and Desktop environments- XDR solutions - tuning and alert investigationExperience:- Ideally, have strong experience in a More ❯

succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems and Network solutions at 1st Line level Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network Experience in using ITIL based ticketing system (ITIL foundation preferred) What we offer: Career progression opportunities Dedicated Learning and Development team and More ❯

clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain … patching schedules for VMs, Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Apply critical and high-risk patches within 14 days of release across the estate to maintain compliance with Cyber Essentials standards. Monitor usage & availability via the My clients monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM … for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings More ❯

clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain … patching schedules for VMs, Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Apply critical and high-risk patches within 14 days of release across the estate to maintain compliance with Cyber Essentials standards. Monitor usage & availability via the My clients monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM … for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings More ❯

pattern We're looking for a skilled 3rd Line Engineer who can take ownership of infrastructure, security, and support across a varied client estate. If you re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery, this one's for you. What You ll Be Doing: Infrastructure & Microsoft Stack Manage Entra ID, SSO … Automation & Scripting Push automation using PowerShell. Find smarter, more efficient ways to run systems and reduce manual work. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Work with clients on recovery planning (RTO/RPO), and act as an escalation point during incidents. Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS … consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or infrastructure role Strong experience with Microsoft Azure, Intune, Manage Engine, and M365 AZ-104 certification (or working towards it) Confident scripting with PowerShell Hands-on with VMs, networking, security and DR planning Good communicator, detail-oriented, and a problem-solver If this More ❯

pattern We're looking for a skilled 3rd Line Engineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery, this one's for you. What You’ll Be Doing: Infrastructure & Microsoft Stack Manage Entra ID, SSO … Automation & Scripting Push automation using PowerShell. Find smarter, more efficient ways to run systems and reduce manual work. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Work with clients on recovery planning (RTO/RPO), and act as an escalation point during incidents. Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS … consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or infrastructure role Strong experience with Microsoft Azure, Intune, Manage Engine, and M365 AZ-104 certification (or working towards it) Confident scripting with PowerShell Hands-on with VMs, networking, security and DR planning Good communicator, detail-oriented, and a problem-solver If this More ❯