20 of 20 Permanent Microsoft 365 Jobs in Glamorgan

and a passion for customer service excellence. What You'll Do Deliver 1st line technical support via phone and self-service portal Troubleshoot issues across Windows, Citrix, Active Directory, Microsoft 365, Teams, and core business apps Manage and own tickets in ServiceNow, ensuring accurate updates and prompt resolution Work closely with Desktop Support and 2nd/3rd … all work aligns with ITIL best practices and SLAs What You'll Bring 1+ years in a Service Desk or IT Support role Proven experience with AD, Citrix Workspace, O365, Teams, and remote support tools Familiarity with Windows 10, SCCM, and basic networking (TCP/IP, DNS, DHCP) Strong communication and customer service skills ITIL Foundation (or willingness to certify More ❯

IT support across multiple business units * Providing 1st and 2nd line support for laptops, desktops, printers, mobile devices, and authorised software * Managing new device deployments using Windows Autopilot and Microsoft Intune policies * Supporting users within a Microsoft 365 environment (Teams, Outlook, SharePoint, etc.) * Managing and maintaining access controls through Active Directory and Azure Entra ID * Providing … user support for Sage 50 and Sage 200 systems * Troubleshooting user issues on Microsoft AVD * Supporting mobile device users across Android and Apple platforms * Working with remote support tools (e.g. RDP, TeamViewer, Quick Assist, Datto RMM) * Assisting with basic network troubleshooting including VLAN and subnet knowledge * Managing permissions within SharePoint and printer configurations ________________________________________ What we're looking for: * 3+ … years of experience in an IT support role, covering both 1st and 2nd line issues * Strong working knowledge of Microsoft Windows 10/11, Microsoft 365, and remote support tools * Experience supporting cloud-based tools such as Microsoft Intune, Autopilot, and Azure Entra ID * Good understanding of core infrastructure technologies including Active Directory, remote desktops More ❯

of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity with ITIL practices and 2nd line support Comfortable engaging users, vendors, and senior stakeholders Start Date: ASAP Duration: 6 Months IR35: Inside IR35 More ❯

implementation experience of various devices, software and solutions including the management and implementation experience of: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. … ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to … company and will go quickly, so if you are a 3rd Line Support Engineer/Workplace Operations Engineer and have skills in Networking, Security, OS System Management and Deployment, M365, Active Directory and virtualisation, please send your CV to me today. More ❯

be successful Experience: Proven background in technical support, including telephone-based support Hands-on experience with ticket management systems Proficient in installing and troubleshooting hardware and software Familiar with Microsoft 365 and Microsoft Office applications Skills & Attributes: Excellent communication and problem-solving skills Team-oriented, approachable, and empathetic Adaptable, flexible, and calm under pressure Strong work … if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you More ❯

Qualifications: Experience in an IT support or technical maintenance helpdesk environment. Familiarity with remote monitoring tools (e.g. Hanwha CCTV, Worldline LICC, SolarWinds). Good understanding of Windows OS and Microsoft Office 365. Strong troubleshooting and problem-solving skills. Excellent communication skills, both verbal and written. Ability to prioritise tasks and manage workload independently in a busy setting. IT certifications More ❯

an experienced Lead Digital Workplace Engineer to take technical leadership of its End User Computing (EUC) services. This role will lead the design, delivery and performance of systems including Microsoft 365, Citrix, Active Directory, Intune and modern workplace technologies. Responsibilities: Lead EUC engineering teams across the organisation. Architect and manage scalable, secure endpoint services. Implement automation and … across platforms. Collaborate with architects, developers and transformation teams to align infrastructure with strategic goals. Mentor and guide junior engineers, ensuring high delivery standards. Essential Skills & Experience: Expertise in Microsoft 365, Azure AD, SCCM, Citrix, MECM, Intune and related technologies. Senior-level experience in a technical EUC or infrastructure role. Strong leadership or mentoring experience. Experience in More ❯

working with a forward-thinking NHS entity who is seeking a strategic and technically proficient leader to head its End User Computing (EUC) and Microsoft 365 (M365) environments. This senior-level role will combine technical leadership, operational management , and strategic planning , delivering robust end user services across on-premises and cloud platforms. Key Responsibilities Lead the operational … delivery and strategy for EUC services and M365 technologies. Manage teams responsible for infrastructure and end user technology services. Drive the adoption of best practices, automation, and cloud-native solutions to improve service agility and quality. Provide expert-level technical guidance across multiple technology stacks, including: Microsoft 365 (Exchange, SharePoint, Power Platform) Device management (Desktops, Mobile, Thin … solutions and influencing enterprise-level strategy. Ability to communicate complex technical information clearly to diverse audiences. Desirable Attributes Formal leadership training (e.g., ILM Level 5 or equivalent). Relevant Microsoft certifications. Experience with public cloud environments, DevOps practices, and Agile methodologies. Background in delivering digital transformation and fostering high-trust, inclusive teams. Think this one's for you If More ❯

looking for: - At least 3 years of experience in IT support, including cloud, hardware, and software administration. - Strong knowledge of Microsoft Windows, networking (DNS/IP), and Office 365 admin. - Familiarity with Microsoft Azure and VoIP systems is highly desirable. - A full UK driving licence (this role includes on-site visits). - Professional, reliable, and customer … focused with excellent communication skills. - Comfortable working independently and as part of a team. Bonus skills (not essential but great to have): - Microsoft certifications (e.g. MCP, MCSA, or MCSE). - PowerShell experience. - Previous experience in specifying and building cloud-based solutions. Why apply? - Work in a varied and hands-on role with a mix of office and field-based More ❯

looking for: - At least 3 years of experience in IT support, including cloud, hardware, and software administration. - Strong knowledge of Microsoft Windows, networking (DNS/IP), and Office 365 admin. - Familiarity with Microsoft Azure and VoIP systems is highly desirable. - A full UK driving licence (this role includes on-site visits). - Professional, reliable, and customer … focused with excellent communication skills. - Comfortable working independently and as part of a team. Bonus skills (not essential but great to have): - Microsoft certifications (e.g. MCP, MCSA, or MCSE). - PowerShell experience. - Previous experience in specifying and building cloud-based solutions. Why apply? - Work in a varied and hands-on role with a mix of office and field-based More ❯

suggesting improvements What We re Looking For: 5+ years in IT infrastructure or systems admin Some experience in a senior or lead role Confident with Microsoft stack: Office 365, Azure, SharePoint, Teams Familiar with backups (Veeam/Acronis/Barracuda), Cisco Meraki, Mimecast Good problem-solver, able to communicate well across the business Comfortable leading projects and … taking ownership Nice to Have (Not Essential): Microsoft Azure or AWS certifications Knowledge of ITIL or ISO-27001 Experience with ERP systems The Extras: Occasional out-of-hours work (maintenance/project go-lives) Training and development opportunities Potential for some travel (UK-based) If you're looking for a role where you can take the lead, work on More ❯

suggesting improvements What We’re Looking For: 5+ years in IT infrastructure or systems admin Some experience in a senior or lead role Confident with Microsoft stack: Office 365, Azure, SharePoint, Teams Familiar with backups (Veeam/Acronis/Barracuda), Cisco Meraki, Mimecast Good problem-solver, able to communicate well across the business Comfortable leading projects and … taking ownership Nice to Have (Not Essential): Microsoft Azure or AWS certifications Knowledge of ITIL or ISO-27001 Experience with ERP systems The Extras: Occasional out-of-hours work (maintenance/project go-lives) Training and development opportunities Potential for some travel (UK-based) If you're looking for a role where you can take the lead, work on More ❯

Support Engineer. You will be a senior point of escalation for the company, working towards solutions design and working across multiple projects and technology. You will be exposed to: Microsoft 365, Azure, Veeam, Datto and Fortinet to name but a few. The ideal candidate will have experience in an IT Project role. They will be able to More ❯

customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, Security, and cloud technologies Essential experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Loves working as part of a team Comfortable with using CRM's and documentation More ❯

Hybrid 3 days onsite) A major UK infrastructure organisation is seeking a SOC Analyst to help strengthen its cyber defence capabilities. This is a great opportunity to join a Microsoft-focused environment and work hands-on with leading security tools like Microsoft Sentinel and Defender . You'll support the organisation s security operations by deploying and managing … monitoring tools, responding to threats, and enhancing infrastructure protection across IT and OT environments. Deploying and optimising Microsoft Sentinel and Microsoft Defender Monitoring alerts, investigating incidents, and supporting response efforts Managing core security infrastructure including firewalls, antivirus, encryption, and cloud platforms Supporting audits, compliance reviews, and risk assessments Hands-on experience with Microsoft Sentinel and Defender Knowledge … of Microsoft 365 and Azure security services (ideal but not essential) A recognised security qualification (e.g., CISMP, GSEC, Level 4+ apprenticeship) Comfortable working across multiple sites (occasional UK travel required) Familiarity with ISMS, GDPR, NIS, and ITIL frameworks This role is hybrid with 3 days per week onsite in Cardiff. If you're an experienced SOC Analyst More ❯

We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in More ❯

efficiently and effectively Train new users and deliver online demonstrations of our in-house software systems Manage support inbox queries, filing completed tickets and ensuring prompt responses Administer Office 365 licences, user accounts, and software deployments Remotely connect to customer systems to diagnose and resolve technical problems Use Microsoft Excel for data formatting and importing into databases More ❯

you'll do Service Design & Delivery: Lead the design of Managed Services across a broad range of technologies, including: Simple to complex networking Infrastructure solutions (Storage, IaaS, DRaaS, BaaS) Microsoft Modern Workplace, Dynamics, and Power Platform End-user support Microsoft 365 Cross-Functional Collaboration: Work closely with: Sales, Account Management, and Technical Architects to shape service More ❯

working with a forward-thinking NHS entity who is seeking a strategic and technically proficient leader to head its End User Computing (EUC) and Microsoft 365 (M365) environments. This senior-level role will combine technical leadership, operational management , and strategic planning , de... More ❯

Job title: Project Coordinator Salary Range: £35,000 Commutable distance from: Cardiff, Newport, Aberdare, and Bridgend As the project coordinator you will be creating and tracking projects for several projects at any given time. You will consult with the sales More ❯