2 of 2 Permanent SD-WAN Jobs in Glamorgan

diagrams, and change records Comfortable working in an ITIL-based service management environment, including incident, problem, and change management processes Desirable: Experience with SD-WAN technologies and deployment Knowledge of VoIP systems and network QoS Cisco CCNA/CCNP or equivalent certification CompTIA Network+ Microsoft Certified: Azure ...

following ITIL-based processes Participating in a 24/7 support rota Tech Stack You’ll Work With LAN/WAN/SD-WAN Wireless networks Cisco routing, switching and security solutions Palo Alto firewalls ZScaler Cloud Services Microsoft Azure AAA technologies Network monitoring (SNMP, SolarWinds … line support experience within a large-scale IT environment Excellent problem-solving and relationship management skills Proven experience with Cisco, Palo Alto, SD-WAN, ZScaler, and automation tools A solid understanding of ITIL practices Calm under pressure and confident managing critical incidents or tight project deadlines This ...