1 of 1 Permanent Technical Engineer Jobs in Glamorgan

IT Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the client. This role involves handling a … Management Rigorous and regular monitoring of the client estate, including all IaaS, SaaS, and connectivity, identifying where efficiencies and solutions could be upgraded. Monthly client meetings to demonstrate your technical expertise, and be supportive in answering questions, and discussing options. Technical Project involvement for continued client development. Service Desk Ticketing & Service Requests Ticket handling and identification Ticket Categorisation … Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Ability to handle complex technical issues and provide advanced support. Strong analytical and reporting skills. More ❯