WFM Manager / Snr Manager (WFM Optimization Architect)
- Hiring Organisation
- Teleperformance
- Location
- Glasgow, UK
- Employment Type
- Full-time
least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time ...