2 of 2 Permanent Applications Support Manager Jobs in Glasgow

the organisation, ensuring that internal and external users benefit from the most efficient and user-friendly applications and services. We are looking for an experienced and proactive Application Support Manager to lead , develop and embed a newly formed application Support function. Bringing together a team of Support Analysts, Application Specialists and … leadership skills to oversee incident management, problem management, live service provision with strong stakeholder management and proven team development experience. As a key service within our business, our Application Support team provides support for our life and wealth business using packaged solutions supported by a number of bespoke developed SQL solutions. Experience of working with external … solution providers to drive the right business outcomes would be required. Key responsibilities Team Management: Lead, support, manage and develop a newly formed application support team to ensure efficient and effective support for all applications. This will involve the development of support best practice, underpinning processes and development of the team to More ❯

Application Support Manager Head Resourcing is proud to be working with one of Scotland’s leading mutual financial organisations, as they seek to recruit an experienced Application Support Manager to join their Glasgow-based technology team. This is a key leadership role within the business, overseeing the delivery of high-quality application … stakeholders, developers, and third-party vendors to ensure that software applications are stable, supported, and continually improved to meet business needs. Key Responsibilities: Manage and lead the Application Support team, ensuring the effective handling of support requests across the organisation. Own and continuously improve support processes, prioritising the resolution of issues and the … users to support software changes, testing, and implementation. Ensure support documentation, procedures, and reporting are maintained and up to date. Champion best practices in application support, identifying opportunities for automation, efficiency, and improved customer experience. Skills & Experience Required: Proven experience in an application support leadership or management role. Strong knowledge of application More ❯