City Centre. The role is fast moving, diverse and requires someone with an analytical mindset. We are looking for someone who will take a client query and follow it through to resolution, tracking and documenting it all the way. We are looking for a candidate who has experience in … of Customer 1st Line issues e.g. How to? How do I? ● Escalation to 2nd Line Support when necessary ● Monitoring the nature and frequency of client queries…. Are there any early indicators/patterns? ● Communicating daily with the development team regarding fixes/tasks to help them understand the … issue the client is facing ● Participating on client calls e.g, clientonboarding/offboarding, account reviews, to better understand issues ● Involvement in active and ongoing projects such as new client deployments, training and general system support. ● Escalating priority client issues to development team More ❯
career - and we have the perfect software engineering opportunity for you. As a Python Software Engineer II at JPMorgan Chase within the Corporate Technology - ClientOnboarding Team, you are part of an agile team that works to enhance, design, and deliver the software components of the firm More ❯
the planning, execution, risk management & quality assurance of all products & releases Implement and refine agile best practices & framework Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed. Own the end-to-end customer on boarding, journey & engagement Oversee performance of the 24/7 support team More ❯
provide an adventure where you can push the limits of what's possible. As a Java Lead Software Engineer at JPMorgan Chase within the ClientOnboarding & Know Your Customer technology group, you are an integral part of an agile team that works to enhance, build, and deliver More ❯
glasgow, central scotland, United Kingdom Hybrid / WFH Options
FullProxy
our increasing client workload, support our senior consultants, and provide our sales team with technical advisory in the critical stages of our customeronboarding process. As a key member of this compact team, there’s lots of scope to make the role your own and input your More ❯
We are pleased to be working with a Global company and market leader within the Packaging Industry, due to excellent growth we are recruiting a Business Development Manager. THE ROLE: Reporting to the Head of Sales and Business Development, this More ❯