6 of 6 Permanent Client Onboarding Jobs in Glasgow

environments. Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or More ❯

vital support to more legal firms than ever before. To meet rising demand, we're growing our Outsourced Cashroom Services Team and are looking for a detail-oriented and client-focused Legal Cashier. If youre experienced in legal finance, thrive in a fast-paced environment, and want to help modernise back-office services for the legal profession this could … precision, enjoys working across multiple accounts, and is passionate about service excellence. Responsibilities Ensure full compliance with Law Society of Scotland Accounting Rules Process daily receipts and payments across client and office accounts Allocate fee payments and manage legal aid transactions Perform daily bank reconciliations Prepare and submit VAT returns to HMRC Manage payroll, firm invoice payments, and surplus … Create fee notes and monitor SLAB payments/abatements Complete bi-annual Accounts Certificates Handle BACS and CHAPS transactions Communicate with clients to confirm funds and resolve queries Support client onboarding and year-end processing Required Skills and Experience SOLAS qualification (Society of Law Accountants in Scotland) Proven experience as a Legal Cashier in the Scottish legal More ❯

for legal case management. To support our continued expansion, were growing our Implementation Team and looking for a talented and motivated Training and Implementation Consultant. If youre passionate about client success and eager to make a difference in legal technology, this is your moment. The Role As a Training and Implementation Consultant, youll be the essential link between the … a background in legal practice or legal tech, who thrives on communication & attention to detail, and creating real impact for clients. Responsibilities Managing end-to-end implementations: system setup, client configuration, and user training Building lasting relationships with clients and stakeholders to support project success Translating complex legal and accounts processes into seamless system functionality Delivering tailored training via … and in-person visits from one-to-one to group formats Creating support materials like video tutorials and training documents Following up post-implementation to ensure successful adoption and client satisfaction Collaborating with technical teams to resolve issues and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends More ❯

management and reporting Produce regular service performance reports for internal stakeholders and clients Support ITIL-aligned processes (incident, problem, change) Collaborate with account managers and project teams to support client onboarding and service transitions Contribute to business continuity and out-of-hours support planning What Youll Bring: Proven experience leading a high-performing IT Service Desk or … support function Strong understanding of ITIL principles and service management best practices Excellent communication and stakeholder management skills Ability to lead under pressure in a fast-paced, client-facing environment Experience working in cloud, infrastructure, or data centre environments is highly desirable Technical background (e.g. Windows, networking, monitoring tools) is a plus ITIL certification or relevant management qualifications preferred More ❯

customer insights & market trends Oversee the planning, execution, risk management & quality assurance of all products & releases Implement and refine agile best practices & framework Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed. Own the end-to-end customer on boarding, journey & engagement Oversee performance of the 24/7 support team, ensuring SLAs, response times, and More ❯

We are pleased to be working with a Global company and market leader within the Packaging Industry, due to excellent growth we are recruiting a Business Development Manager. THE ROLE: Reporting to the Head of Sales and Business Development, this More ❯