1 to 10 of 10 Permanent Customer Service Jobs in Glasgow with Remote Work Options

CUSTOMER SERVICE SPECIALIST – OFFICE BASED/OPTION TO WORK FROM HOME AFTER 3 MONTHS Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. TP is also ranked 25 th in the Fortune … World Best WorkplacesTM. We have a fantastic opportunity for inbound customer service specialist for our Lloyds Banking Division campaign Here is all you need to know… Start Date: 3rd June 2024 & 24th June 2024 start dates Salary: £11.44 p/h Job Type: Full Time - Permanent Working Hours … choose on-site or at-home working whichever suits you best 28 days’ holiday (including bank holidays), increasing to 30 days after 1-year service 24/7 Employee Assistance Programme – including GP support and mental-health wellbeing counselling Fantastic opportunity for those interested in progressing a career in more »

Directorate You could be just the right applicant for this job Read all associated information and make sure to apply. Business Systems Business Area Service Delivery Location Glasgow or Dalkeith Salary range £35,577 - £40,993 Type of Contract Permanent Contract Part Time/Full Time Full Time/… not just in this country, but around the world. SQA is recruiting for an Asset and Configuration Analyst. This is a role within the Service Performance Management function. The role sits in the Business Systems Service Delivery team who are responsible for managing the services Business Systems deliver … supported services are captured, documented & maintained accurately. The analyst will initially be focussed on maintaining and building on the current CMDB (Configuration Management Database), service mapping, reviewing asset and configuration polices/processes, and carry out a full end to end review of Service Asset and Configuration data more »

the wider IT team to implement MacOS policies, configuration profiles and procedures. • Ability to work under pressure in a fast-paced environment. • Possess Strong customer service, analytical, and problem resolution skills. • Strong communication skills; Excellent English (Written and spoken). • Ability to be empathic and sympathetic to our … users. • Capturing all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues … relevant support teams when necessary. • Contribute to the Knowledge-base when new work instruction or fixes are identified. in our ticketing tool to be customer specific or generic. The following areas of experience are not essential, but are desirable experience for this role; • Knowledge of Insurance market Applications such more »

implementation of energy storage projects, which will involve establishing and maintaining project management and procurement processes such as, tracking client submittal obligations, development of customer client interfaces, managing and supporting the transfer of information between client and customer. non- conformances and contract modifications. Knowledge of energy storage systems, engineering … project status updates in a clear and concise manner. Manage communication flow for contract submittals, project reporting, invoicing, vendor submittals and other documentation between customer, project team, and suppliers. Liaise with both internal and external project stakeholders on an ongoing basis. Support subcontractor operations daily through coordination and scheduling. … Take ownership of the subcontractor schedule including job flow and customer experience. Identify the critical path required to achieve a given task and manage until completion. Problem solve unique situations as they arise. Actively participate in developing and maintaining online business management tools used for the development and execution more »

platform. Cloud IT Infrastructure experience, particularly Azure. Strong technical skills in supporting Windows Operating Systems, both server and client Solutions-driven with an excellent customer service approach. Experience in both on-premise and cloud infrastructure support. Advanced knowledge of core infrastructure technologies. Experience of Microsoft server technologies up more »

Are you Customer focused Senior Network Engineer with a passion for delivering exceptional Customer Service and have a real analytical mindset? If so please read on Client Details A well known and respected business. Description You will be the lead for Technical Operational discussions for one of … they will fully understand. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Awareness of ITIL (Desirable). Experience working within Customer environments with experience of driving resolution across a set of technologies. WiFi, Meraki, Cisco and Security exposure. Taking real ownership and implementation of configuration more »

delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customer service, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »

or emails, but does require the candidate to be available to take quick action if required. Business Travel Consultant Duties: Provide support and excellent customer service to clients outside of office hours, ensuring clients receive the same outstanding level of service provided by 'the day office . … Monitoring and actioning the GDS queues on a Saturday and/or Sunday. Assisting with some administration duties Complete handovers to provide a seamless customer experience. Essential Requirements: Business Travel experience is essential Fully proficient on a GDS Ideally Sabre Happy to work weekends and evenings remotely. Please note more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

improve poicies and procedures. Answering and resolving all payroll related queries. Designing, developing and delivering new processes to streamline and improve efficiency. Deliver excellent customer service. You will have: Excellent communication, coaching and people skills. Up to date knowledge of payroll legislation, including pensions, teachers pensions and employment and more »