NOC Manager
Glasgow, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Beeks Group
About Beeks Beeks Group is a leading managed cloud provider exclusively within financial markets. Our Infrastructure-as-a-Service model is optimised for low-latency private cloud compute, connectivity and analytics, providing the flexibility to deploy and connect to exchanges, trading venues and public cloud for a true hybrid cloud experience. Founded in 2011, Beeks … and drive root cause analysis and long-term remediation. Collaboration & Escalation Act as the escalation point for major incidents during and outside business hours as needed. Collaborate with infrastructure, cloud, and security teams to maintain service uptime and operational resilience. Partner with customer support teams to ensure seamless client issue resolution and ticket handoffs. Tools & Reporting Oversee effective use … technology upgrades. Skills & Experience Essential Proven experience managing a Network Operations or Technical Support team in a 24/7 environment. Strong technical background in networking, infrastructure operations, or cloud services. Excellent understanding of incident/ticket lifecycle, SLA management, and escalation protocols. Demonstrated ability to lead, develop, and retain engineering talent. Experience with monitoring platforms (e.g. Nagios, Zabbix More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: