5 of 5 Permanent Incident Management Jobs in Glasgow

service delivery activities, helping to maintain operational excellence across the estate. As part of a collaborative team, you'll apply best practice approaches to incident management, root cause analysis, documentation, and change implementation while supporting continuous improvement initiatives across the wider SAP environment. Key responsibilities: •Support & Maintain … vendor, and client teams •Implement & Govern changes in line with ITIL and best practice standards •Produce & Maintain high-quality technical documentation •Contribute & Support release management, environment management, and technical planning activities •Identify & Mitigate risks relating to system stability, security, and data integrity Required qualifications to be successful ...

enhance industry compliance. As a Technology Risk and Controls Lead within our Cloud Foundational Services Function, you will be passionate about operational risk management and control solutions for computing environments. You will partner with one or more disciplines, lines of business, regions and locations to respond to evolving business … Technology, Risk & Controls Portfolio Lead and will be responsible for a small team. Lead the strategic development and implementation of technology risk management in a dynamic, evolving tech landscape. Cloud Technology Risk & Controls Lead (Executive Director) who helps teams run cloud services safely and reliably. You’ll work with ...

leaders (directors, managers and senior ICs), building high-performing teams with clear ownership and strong engineering culture Own platform reliability, resilience, and operational excellence: incident management, on-call standards, SLIs/SLOs, post-incident learning, and continuous improvement Partner with product engineering and threat research leaders … focused environment Strong track record of building reliable, secure platforms and improving developer productivity through pragmatic, outcome-driven investment Experience establishing operational excellence practices (incident response, on-call, observability, SLOs, post-incident learning) and driving continuous improvement Ability to set strategy and translate it into execution via roadmaps ...

difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. The Role As a Site Reliability Engineer (SRE) at Air Apps, you will be responsible for ensuring … across cloud environments. Develop and maintain observability tools , including monitoring, logging, and alerting (e.g., Prometheus, Grafana, Datadog, ELK). Automate infrastructure provisioning, deployment, and incident response using Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Optimize system performance, scalability, and incident response workflows to improve uptime. Work ...

following ** Experience with Windows 10 and Microsoft 365 ** Active Directory administration ** Windows Server environments ** Remote working technologies including VPNs and Citrix ** Mobile Device Management solutions ** Building, configuring and troubleshooting PCs and laptops ** ITIL-based support processes and incident management Why apply? This is an opportunity to join ...