Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Nigel Frank International
and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues Troubleshoot functional and technical issues, identifying root causes and … suggest process or system improvements Assist with testing and deployment of patches, updates and new functionality Provide user training and support post go-live to ensure smooth adoption of systems Knowledge & Skills Strong support experience with Dynamics NAV and Dynamics 365 Business Central Proven background in handling complex support cases within a Microsoft Partner or end-user environment Excellent … across finance, sales, purchasing, inventory and warehousing Strong communication skills and ability to manage client expectations effectively Logical problem solver with great attention to detail Familiarity with support ticketing systems and service desk processes What's on Offer Salary up to £50,000 25 days holiday plus bank holidays Remote or hybrid working options to suit your lifestyle Progression More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Nigel Frank International
and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues Troubleshoot functional and technical issues, identifying root causes and … suggest process or system improvements Assist with testing and deployment of patches, updates and new functionality Provide user training and support post go-live to ensure smooth adoption of systems Knowledge & Skills Strong support experience with Dynamics NAV and Dynamics 365 Business Central Proven background in handling complex support cases within a Microsoft Partner or end-user environment Excellent … across finance, sales, purchasing, inventory and warehousing Strong communication skills and ability to manage client expectations effectively Logical problem solver with great attention to detail Familiarity with support ticketing systems and service desk processes What's on Offer Salary up to £50,000 25 days holiday plus bank holidays Remote or hybrid working options to suit your lifestyle Progression More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Nigel Frank International
Build and maintain extensions, integrations and custom modules to meet client-specific needs Collaborate with functional consultants to translate requirements into robust technical specifications Upgrade legacy NAV systems to Business Central, ensuring minimal disruption and improved functionality Optimise performance and ensure code quality through testing, peer reviews and best practice development Provide technical support and troubleshooting for More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Nigel Frank International
Build and maintain extensions, integrations and custom modules to meet client-specific needs Collaborate with functional consultants to translate requirements into robust technical specifications Upgrade legacy NAV systems to Business Central, ensuring minimal disruption and improved functionality Optimise performance and ensure code quality through testing, peer reviews and best practice development Provide technical support and troubleshooting for More ❯