East Kilbride, Glasgow, Lanarkshire, Scotland, United Kingdom
QA
About the role: Re-Tek, a leading name in sustainable IT lifecycle management, is offering an exciting opportunity to kickstart your digital career through a Digital Support Apprenticeship. Based at our East Kilbride facility, this full-time role is ideal for someone looking to build strong foundations in digital systems, customer service, and internal business support. You’ll play … support the accounts administration function while also contributing to the smooth running of our digital operations. This includes: Becoming a super user on our internal ERP system (Stock and OrderManagement) Acting as the first point of contact for internal system queries, troubleshooting issues, and providing guidance to team members Train to become proficient within ServiceNow CRM system More ❯
and supporting customers ?? What Were Looking For Strong organisational and planning skills able to prioritise effectively Excellent communication and customer service abilities Confident IT user, comfortable working with business management systems Ability to work cross-functionally and build positive relationships Previous experience with Halo CRM (an advantage, not essential) ?? Whats in it for You Competitive salary More ❯
the execution and that parties are aligned. Understanding their scope and responsibilities, ensuring no gaps or overlaps. Including technical interfaces and contractual interfaces. Developing and maintaining the Project Interface Management Plan as well as the interface register. Scope Management - Taking responsibility for that interface are followed as per contractual requirements. Identifying scope creep and securing that additional customer … requests are managed as variation orders, where cost and time impact is properly analyzed. Time Management: Being responsible for the scheduling of interfaces, ensuring all interface deliverables have proper delivery dates, which should be linked to the overall project schedule. Defining as interface information associated with two distinct entities that is necessary for an entity to generate its own … deliverables. Cost Management: Understanding of the costs associated with interfaces and its potential cost exposure in case of delay, changes, quality issues etc. Identifying and modifying of issues with potential impact on cost. Stakeholder Management: Mapping the stakeholders of the interface deliveries and planning how to manage and control the stakeholders, including customer experts, consultants, local authorities, engineering More ❯
the execution and that parties are aligned. Understanding their scope and responsibilities, ensuring no gaps or overlaps. Including technical interfaces and contractual interfaces. Developing and maintaining the Project Interface Management Plan as well as the interface register. Scope Management - Taking responsibility for that interface are followed as per contractual requirements. Identifying scope creep and securing that additional customer … requests are managed as variation orders, where cost and time impact is properly analyzed. Time Management: Being responsible for the scheduling of interfaces, ensuring all interface deliverables have proper delivery dates, which should be linked to the overall project schedule. Defining as interface information associated with two distinct entities that is necessary for an entity to generate its own … deliverables. Cost Management: Understanding of the costs associated with interfaces and its potential cost exposure in case of delay, changes, quality issues etc. Identifying and modifying of issues with potential impact on cost. Stakeholder Management: Mapping the stakeholders of the interface deliveries and planning how to manage and control the stakeholders, including customer experts, consultants, local authorities, engineering More ❯
