Cloud Service Delivery Analyst
- Hiring Organisation
- Harvey Nash
- Location
- Glasgow, UK
- Employment Type
- Full-time
vendor management, ensuring contractual service commitments are met Drive continuous improvement initiatives across cloud services Ensure adherence to security, compliance, and governance frameworks Key Skills & Experience Proven experience in a Service Delivery Analyst/Service Management/IT Operations role Strong understanding of cloud platforms (Azure … live service environment Experience working within ITIL-based service management frameworks Ability to manage SLAs, KPIs, and service reporting Excellent stakeholder engagement and communication skills Familiarity with tools such as ServiceNow, Jira, Azure DevOps, or similar Strong organisational skills with attention to detail To From Record ...