Business Systems Support Analyst
- Hiring Organisation
- Arnold Clark
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent
updates to the business on successful resolutions. In this role you will work with internal digital teams, stakeholders & third-party vendors to facilitate the proactive maintenance of business applications to deliver stability, compliance and continuous improvements. Day-to-day duties Resolve support tickets to an agreed SLA. Keep … vendor on any escalated support items with the vendor. Support the scoping and tendering process for new contracts from a technical perspective. Perform routine maintenance of applications supported by Business Systems team with support from vendors where required. Produce 'As Is' and 'To Be' High Level Diagrams for system ...