1 to 3 of 3 Permanent Problem Management Jobs in Glasgow

who is passionate about optimizing data systems and improving quality of service. This role is ideal for someone with a strong analytical mindset, excellent problem-solving skills, and a collaborative spirit. You will work with a talented team to analyze data sources, design monitoring solutions, and create actionable insights. … Showcase data to drive business cases and optimize search criteria. Documentation: Document all actions taken during investigations and collaborate with other teams to support problem management processes. Position Requirements: Technical Expertise: Background in Desktop Support or Desktop Engineering, with technical proficiency in Windows, macOS, Linux, and other operating … systems commonly deployed in enterprise networks. Analytical Skills: Strong problem-solving mindset, with the ability to analyze events using logical and critical thinking. Collaboration: Ability to influence through teamwork and collaboration. Technical Tools: Working understanding of Pandas and Spark. Communication: Strong written and verbal communication skills, with the ability more »

our customer base and internal staff, ensuring the smooth operation of all IT infrastructure. This role requires in-depth knowledge of IT systems, strong problem-solving skills, and the ability to work both independently and collaboratively. Key Responsibilities: Technical Support: Responding to client Support Requests through our ITSM Tools … etc.). Manage and optimize virtualization environments (VMware, Hyper-V, etc.). Implement and manage Active Directory, Group Policies, and other directory services. Network Management: Configure and maintain routers, switches, firewalls, and other network infrastructure components. Monitor network performance and ensure high availability and reliability. Implement and manage security … principles, and best practices. Experience with virtualization technologies (VMware, Hyper-V). General Understanding of Security Policies and ITIL Processes (Incident/Change/Problem Management) Excellent working knowledge of Backup and Disaster Recovery products Desirable HND or Degree level qualification in Computer Science or related field. Certifications more »

fault resolution on PDH, SDH and IP technologies as well as copper, fibre and radio networks. The role includes identifying and resolving trend and problem issues from the SPEN network management platforms as well as historical data. The role is pivotal in ensuring adherence to business quality processes … integrate into a customer environment showing strong interpersonal skills and a high degree of enthusiasm You will: 3rdline support for NOC shift engineers. Trend & Problemmanagement includingidentification, reporting &resolutionof issues Providing root cause analysis on complex operational faults Ensuring governance of businessquality processes within the NOC environment. Carrying out network analysis … OSS, PDH, SDH & IP technologies. Skilled in networks including copper, fibre and radio infrastructure Structured approach to governance on complex networks Understanding of network management and use of Network Management Platform tools. Understanding of Electricity Supply Industry Protection and Real Time Systems Operations and equipment would be a more »