11 of 11 Permanent Process Improvement Jobs in Glasgow

such as Scrum or Kanban within the clearing and settlement teams. Understanding the Domain: Cross team collaboration Requirement Gathering: Collaborate with stakeholders to gather, analyze, and document business requirements. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance efficiency. Stakeholder Communication: Maintain clear communication with stakeholders, including customers, developers, product managers, and product owners. More ❯

on project financials, including cost tracking and variance analysis. Reporting:Prepare and present regular project status reports to senior management and stakeholders. Ensure transparency and accountability in project reporting. Process Improvement:Continuously improve project management processes and methodologies. Implement best practices and lessons learned to enhance project delivery. Required Experience, Skills, and Attributes Proven experience in IT project … including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with … us during the application process is treated in confidence. If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email . Enquiries only please - applications will not be accepted via email. Please note that we will not accept unsolicited CVs sent to the business More ❯

Legal Relay (HoICCLR). Collaborate with first and second line teams to assess and enhance internal controls and assurance processes. Use MI and operational data to identify areas for improvement and develop targeted monitoring activities. Keep up to date with relevant regulatory guidance and industry best practices within the motor finance and wider financial services sectors. Build strong relationships … collaboratively and communicate effectively with stakeholders at all levels. Benefits: Hybrid working model (3 days office/1 day home) Competitive salary and performance-based progression Opportunity to influence process improvement and shape a key business function Supportive, team-oriented culture within a forward-thinking organisation To apply for this excellent opportunity, please forward your CV in complete More ❯

it takes to release successfully. While staying on top of the day-to-day work is important, managers also must identify and implement productivity enhancements such as task automation, process improvements, deeper test coverage, and cross-training. JOB DUTIES Create and maintain a culture of learning, collaboration, and excellence within their team(s), with people at the certain of More ❯

service at all times. • Work collaboratively with internal teams to expedite complaint resolutions. • Keep customers informed with regular updates on their complaint status. • Identify recurring issues and contribute to process improvements to prevent future complaints. Requirements: • Proven experience in end-to-end complaint handling. • Strong written and verbal communication skills. • Excellent attention to detail and problem-solving abilities. • Ability More ❯

interact with users and provide clear support and guidance. Ability to work both independently and as part of a team. A commitment to following best practices and contributing to process improvements. Qualifications Basic understanding of Microsoft 365, Entra ID, Intune, and SharePoint. Familiarity with Windows 10/11, Apple macOS, and mobile devices. Exposure to endpoint management (e.g. MDM More ❯

engaging, bite-sized, modular content. To succeed in this role, proficiency in Articulate 360 is a must. You'll be designing multiple digital learning projects from scratch, including simulations, process guides, and video walkthroughs . This is instructional design. We're looking for someone who enjoys building structured, usable content that supports learning at the point of need. You … from SMEs across operational and contact centre teams • Translate high-volume, low-complexity processes (e.g. ISAs, claims, policy admin) into engaging, modular learning • Build simulations, quizzes, video walkthroughs, and process guides • Conduct observations, interviews, and reviews to inform development • Manage content sign-off and version control with stakeholders • Pilot modules, gather feedback, and continuously improve content • Upskill internal L … QA standards • Ability to turn complex, technical content into simple, learner-friendly assets • Strong stakeholder engagement and communication skills • Highly organised, comfortable managing multiple priorities independently • Bonus: knowledge of process improvement, content evaluation, or operational risk Why You'll Love This Role: • End-to-End Ownership: You'll lead the design and delivery of multiple digital learning projects More ❯

contribute to major network projects, including an ongoing SD-WAN transformation . Collaborate with internal teams and external vendors to optimize service delivery and network evolution. Identify and implement process improvements to enhance operational efficiency and service quality. Maintain strong documentation, reporting, and compliance standards. Requirements Proven experience in network infrastructure management , ideally in a global or multi-site More ❯

the business value, security and innovative potential of their IT infrastructure We are seeking analytical and detail orientated Business Analysts who will be responsible for shaping business solutions, driving process improvements, and ensuring that business objectives are met through effective collaboration with stakeholders at all levels. What will you be doing? Lead the end-to-end business analysis process … business and functional requirements. Conduct in-depth analysis of business processes, systems, and data to identify opportunities for optimisation, automation, or transformation. Develop high-quality documentation, including business cases, process maps, user stories, use cases, and acceptance criteria. Translate business requirements into technical specifications and work closely with solution architects, developers, engineers, service managers, and project managers to ensure … and problem-solving skills, with the ability to think strategically and deliver practical solutions. Excellent communication, facilitation, and stakeholder management skills, including experience working with senior executives. Proficient in process modelling (e.g., BPMN, UML) and business analysis tools (e.g., Microsoft Visio, Lucidchart, Jira). Why come and work with us at Systal? Competitive salary and benefits package. Unrivalled training More ❯

Business Analyst with strong MiFID Transaction Reporting expertise to support a leading consultancy on a fixed income transformation project. The end client is changing its fixed income transaction reporting process , and this role is critical to ensuring regulatory compliance through detailed analysis, documentation review, and recommendations. Key Responsibilities: Lead an end-to-end review of the fixed income transaction … reporting process in line with MiFID II requirements. Analyse existing processes, data flows, and reporting frameworks to identify compliance gaps and inefficiencies. Produce clear, actionable recommendations based on findings, supported by robust documentation. Engage with internal stakeholders including compliance, operations, and technology teams to validate and implement process improvements. Translate business needs into well-defined business requirements and More ❯

enhancements for their Oracle EPM Finance Cloud environment. The successful candidate will support data integrations, narrative reporting, business rules, and Groovy scripting to ensure the continued smooth operation and improvement of the system. Key Responsibilities: Deliver post go-live support and troubleshooting within Oracle EPM Finance Cloud Implement system enhancements and process improvements Manage and maintain data integrations More ❯