9 of 9 Permanent Service Delivery Jobs in Glasgow

Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. … first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North ...

workplace technologies, combined with excellent stakeholder management, communication, and team leadership skills. The role plays a critical part in ensuring the day-to-day delivery of reliable, secure, and high-quality digital workplace services while embedding agile ways of working and continuous service improvement. The Digital Workplace Team … Leader sits within the Digital Workplace Service Delivery function and reports directly to the Digital Workplace Service Delivery Manager. You will be responsible for leading, coaching, and developing the UK-based Digital Workplace engineers, ensuring delivery aligns to agreed priorities, service standards, and sprint ...

Junior Project Manager (Service Delivery) Glasgow (3 days a week in the office) Permanent Up to £38k plus excellent benefits We're working with a high-growth technology business in the financial infrastructure space who are looking for a Junior Project Manager to join their Service Delivery … This is a brilliant opportunity for someone early in their career who wants to move beyond coordination and begin building a future in project delivery, service operations, or technical environments . This role sits at the centre of a busy, fast-paced delivery function where ...

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical support, incident … resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement ...

Junior Project Manager (Service Delivery) Glasgow (3 days a week in the office) Permanent Up to £38k plus excellent benefits We're working with a high-growth technology business in the financial infrastructure space who are looking for a Junior Project Manager to join their Service Delivery ...

responsible for delivering Vault services to customers running in Google Cloud You will work with the Vault squad supporting Engineering & Operational tasks, ranging from service delivery, automation, DevOps tasks and supporting an on-call rota Working with the Vault squad & wider Technology stakeholders, you will support the continuous ...

shaping how support is delivered to a growing customer base. You will be responsible for improving processes and ensuring a consistently high standard of service across a complex technical environment. The role We are looking for a hands-on leader who thrives on bringing structure to busy operations, developing … previous experience leading a technical support team, who enjoys creating structure, improving processes, and developing high-performing teams. You will be passionate about delivering service, managing technical challenges, and driving operational excellence within a growing SaaS business. Previous experience leading a technical support or service desk team couple ...

Modern Apprentice within the Digital Services and IT Team, you will gain hands-on experience while learning the fundamentals of IT support and digital service delivery. You will work under the guidance of the IT Officers and the Head of Digital Services/IT, supporting routine tasks and developing … guidance. Project support (entry level): Assist with collating project documentation and preparing handover materials. Help gather simple requirements for system improvements under supervision. Support service transition activities by organising documentation for the Service Desk. Communication & representation: Communicate professionally with colleagues, volunteers, and external partners while developing your confidence ...

Hybrid Permanent Hays are on the lookout for a Head of Cyber to provide both strategic and operational leadership across a multi-organisation shared service environment. This role supports a partnership of public sector organisations and reports directly to the Chief Information Officer (CIO). You will be accountable … inspire specialist cyber security teams, promoting a strong security culture across the organisation. Embed security-by-design principles across enterprise architecture, digital initiatives, and service delivery. Maintain effective cyber governance, policies, and performance metrics, ensuring alignment with recognised standards such as ISO 27001, NIST, CAF, and Cyber Essentials Plus. ...