5 of 5 Permanent Service Delivery Jobs in Glasgow

within a leading international organisation in Glasgow. This is a key role responsible for supporting a global team of Infrastructure engineers, whilst overseeing the delivery of critical IT Infrastructure Services, driving operational stability, and ensuring the organisation's technology foundations continue to evolve in line with business needs. … supported, priorities are effectively managed, and technology services are delivered to a consistently high standard. This role sits at the intersection of people leadership, service delivery, and operational improvement. You will help create a culture of accountability and continuous improvement, while ensuring the team has the structure, direction ...

specialist in specific product areas for customer systems and provide support for hardware and software maintenance calls and implementation requests within the required Service Level Agreement. Providing both planned and unplanned backfill for Site Engineers, attending scheduled Customer Tech Bars (Surgeries), and provide customer business as normal support. … internal meetings, as required, in order to share and develop knowledge and best practice. Provide 'end to end' ownership of all incidents and service requests in order to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build ...

Pay: Up to USD $15 per hour, paid weekly Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Location: Remote - United Kingdom Schedule: Flexible, no minimum ...

Pay: Up to USD $15 per hour, paid weekly Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Location: Remote - United Kingdom Schedule: Flexible, no minimum ...

take ownership of key technical relationships across their managed security services. This is a customer-facing role focused on building strong relationships, ensuring effective service delivery, providing technical guidance and helping customers get maximum value from their security services. You'll act as a trusted point of contact … needs, identify areas for improvement and ensure services continue to deliver against expectations. Key Responsibilities Build and maintain strong relationships with customer technical teams, service owners and key stakeholders. MUST have experience with the M365 Security Suite Take ownership of the technical relationship and act as a trusted adviser ...