Information Technology Support Analyst
Glasgow, Scotland, United Kingdom
Optical Express
company locations to provide on-site support and collaborating with team members during projects. Responsible for managing mobile devices, configuration, and troubleshooting any issues. Experience in troubleshooting MS Windows 10, 11 as well as Office 365. Microsoft accreditations such as MCP and/or MCSE and ITIL would be advantageous. The role requires a confident communicator … ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Creating and applying user groups, permissions and settings using NTFS and Windows Group Policy. Tracking asset management by managing stock, issuing items and maintaining records. What’s in it for you? An industry leading salary State of the art, modern working More ❯
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