1 of 1 Permanent Case Management Jobs in Gloucester

operational decision-support software. The role will focus on complex, data-rich workflows involving alerts, incidents, sensor information, locations, tracking data, video and case-management activities. This is a UX-focused role, working alongside an existing UI design team. You will define user journeys, workflow logic, information architecture … operational subject-matter experts to clarify user needs and product requirements. Design effective workflows for alerts, investigations, incidents, triage, filtering, timelines, playback and case management. Identify and reduce friction, ambiguity, unnecessary steps and cognitive load in operational tasks. Document UX decisions, interaction rules and acceptance criteria to support consistent ...