1 to 2 of 2 Permanent Service Management Jobs in Gloucester

The Automation Developer will develop, test, maintain, monitor and support both clinical and corporate robotic process automations. You will support the day-to-day management and development of critical clinical system automation across the Trust. This will involve working with a variety of technologies and programming languages, tools and … tools utilised within the Trust to provide key processing of routine tasks. Main duties of the job You will support the day-to-day management and development of critical clinical system automation across the Trust. This will involve working with a variety of technologies and programming languages, tools and … key processing of routine tasks. Working with the wider System Development Team you will contribute to system architecture design, development, quality assurance, and release management for all in-house supported developments, including custom built applications. You will work with business analysts in the trust to understand the business requirements more »

Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. They will also provide … support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management principles. The role will … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone more »