7 of 7 Permanent Customer Engagement Jobs in Gloucestershire

facets of our operation with consistency, pride and efficiency. The Service Relationship Representative (SRR) is part of the Service Relationship Management Team and is passionate about serving a dynamic customer base in a technology managed service setting. The SRR role is focused on providing responsive customer service engagement to Claranet customers by owning inbound customer engagement activities on a reactive basis along with providing reactive sales and commercial support. This is a key role owning customer inbound engagement activities focusing on reactively addressing Sales and Commercial enquiries along with administration. The role requires the ability to quickly build rapport to efficiently manage and resolve general customer service enquiries and contract administration needs. … Claranet products and services Key Responsibilities Support reactive sales opportunities for revenue growth or retention of customers, ensuring enquiries are despatched to the correct internal owner Administer Claranet’s Customer Feedback inbound activity to ensure that any customer contact is recorded and resolved within set SLAs and KPIs Takes ownership of customer feedback and investigate, ensuring they More ❯

and we are seeking an enthusiastic Second Line D365 Support Analyst to join our applications support team. You will have commercial experience of supporting Dynamics 365 solutions in either Customer Engagement or Finance and Operations. You will need the ability to manage multiple support requests simultaneously and work well under pressure in a fast-paced hybrid environment. Please … support team. Follow existing and author new procedures as needed. Use ITSM tool to track and update tickets. Key requirements Experience as a support analyst, with a focus on Customer Engagement or Finance and Operations Microsoft Dynamics 365 certifications are desirable. Solid understanding of CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) concepts and functionalities. Ability More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setup their SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our More ❯

in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Your Role: The ideal candidate will bring at least 5 years of hands-on Shopify management and web merchandising experience, combined with … strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to-end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement … updates Partner with design teams to improve UX/UI, ensuring intuitive site navigation, optimized checkout flow, and mobile-first design principles Conduct A/B testing and leverage customer insights to refine user journeys, enhance engagement, and increase conversion rates Ensure best practices in SEO, accessibility, mobile experience, and site performance Analytics & Reporting Analysis of ecommerce KPIs More ❯

across its full network services portfolio. This is a senior leadership role overseeing a multi-disciplinary organisation responsible for network product management, delivery, fulfilment, and technical oversight across complex customer environments. You'll report into UK executive leadership and shape the long-term roadmap for enterprise-grade connectivity services. The Opportunity As Director, you will take ownership of the … entire Network & Connectivity practice, defining strategy, driving service excellence, leading senior managers, and ensuring services remain competitive, scalable, and aligned with customer needs. You'll lead a team of ~100 across multiple locations, covering: Network Delivery & Fulfilment Network Product Management Technical oversight of LAN/WAN, WiFi, SD-WAN/SASE, VPN, and Voice services Strategic vendor partnerships (Cisco … Shape the network services portfolio, roadmap and go-to-market direction Build strong relationships with vendors and internal/external stakeholders Drive continuous improvement, automation, and service excellence Align customer solutions to group engineering, platforms and capacity plans Represent the organisation in customer meetings, forums and executive discussions What You'll Bring 7+ years senior leadership across MSP More ❯

both domestic and international business travel Chasing delinquent expense submissions What You'll Need Experience of working with SAP or equivalent financial management systems Evidenced experience of supplier and customer engagement to ensure the smooth flow of payments processes Strong verbal and written communication skills Strong attention to detail Time management skills Experience in Accounts Payable Receivable or More ❯

other departments. Why Apply? Join us on this journey of groundbreaking technology, as this continues to be a boundary pushing weapon system development programme, that has significant industry and customer engagement! What Next? Don t miss your chance to join this excellent company applications close soon! Click Apply Now to submit your application and be considered for this More ❯