1 to 25 of 27 Permanent Customer Service Jobs in Gloucestershire

leading drinks distribution business covering the Cotswold region. The role is focused on developing new business opportunities within the on-trade sector, growing existing customer accounts, and delivering profitable sales growth across a broad portfolio of beers, wines, spirits, and premium brands. The successful candidate will be commercially driven … customer-focused, and confident managing relationships across pubs, bars, restaurants, hotels, and hospitality venues. You will play a key role in representing the business within your territory while supporting customers with product recommendations, promotional activity, and category development. Job type: Permenant Package Salary up to 45,000 DOE Bonus ...

Gloucester Full-Time Permanent Multiple positions available! Are you passionate about delivering exceptional customer service and solving technical issues? We are recruiting for a Service Desk Analyst to join a growing and supportive IT services team. This is an excellent opportunity for someone with no necessary experience … apart from strong customer service skills, a keen interest in technology, and the ability to remain calm under pressure. You'll be the first point of contact for customers, providing technical support, managing service requests, and ensuring issues are resolved efficiently. Key Responsibilities Provide first-line support ...

Gloucester Full-Time Permanent Multiple positions available! Are you passionate about delivering exceptional customer service and solving technical issues? We are recruiting for a Service Desk Analyst to join a growing and supportive IT services team. This is an excellent opportunity for someone with no necessary experience … apart from strong customer service skills, a keen interest in technology, and the ability to remain calm under pressure. You'll be the first point of contact for customers, providing technical support, managing service requests, and ensuring issues are resolved efficiently. Key Responsibilities Provide first-line support ...

retail and love helping people, this could be the perfect next step in your career! This is a great opportunity to bring your previous customer service experience to an office environment with great training and long-term development on offer! Location: Gloucester and Home Based Shift Pattern: Rotating … Home based + Sun 9-5 from home (day off in the week) Purpose of the Role Deliver exceptional customer service helping my client achieve its mission to earn customer loyalty and drive business growth. Key Responsibilities Respond to customer queries via phone, email, chat ...

hour Contract: Temporary ongoing (minimum 6-month commitment) We are seeking a proactive and solutions-focused Helpdesk Coordinator to support order processing and customer enquiries, particularly relating to PPE products. This role requires strong communication skills, attention to detail, and the ability to work across multiple systems … fast-paced, multi-site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls relating to PPE products and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate ...

Client Support This well-established Technology company is experiencing steady growth as they continue their expansion. They have an exciting new opportunity in their Customer Support team , which operates a very friendly, collaborative and open working model.Thecompanyhasaveryhighlevelofemployeeengagement and works with a number of large UK customers. As well … lies at the heart of a busy operation, and the job will see you interfacing with a variety of other departments. Essentially, its a Customer Support position, that needs some tech knowledge .You will be providing exceptional customer service by addressing inquiries and resolving issues via email ...

Client Support – This well-established Technology company is experiencing steady growth as they continue their expansion. They have an exciting new opportunity in their Customer Support team , which operates a very friendly, collaborative and open working model. The company has a very high level of employee engagement and works … heart of a busy operation, and the job will see you interfacing with a variety of other departments. Essentially, it’s a Customer Support position, that needs some tech knowledge . You will be providing exceptional customer service by addressing inquiries and resolving issues via email, webchat ...

Title – Service Desk Analyst Salary – Up to £28,500 (depending on experience) Hours – Monday – Friday 8:30 – 17:00 Location – Stonehouse, GL10 3EZ - Office Based At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we've grown into … Outdoor retailers – Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few. What will the Service Desk Analyst role entail? Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad range ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies ...

maintain desktop, laptop and peripheral equipment Assist with network administration, connectivity troubleshooting and firewall support Monitor, manage and update support tickets to ensure excellent customer service Maintain accurate technical documentation and knowledge base articles Support Microsoft-based environments and business-critical applications Work closely with colleagues to deliver … proactive IT solutions and minimise downtime Contribute to ongoing service improvements and technology projects You'll collaborate with technical specialists, customers and wider business stakeholders to ensure reliable, secure and efficient IT services are delivered at all times. What we're looking for Previous experience in a Technical Support ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Technical Support Analyst please apply They are seeking to appoint an Infrastructure Analyst to join our expanding technical team. This is a hands-on, customer-facing role where you will act as a key point of contact for our managed service clients. You will be responsible for handling … incidents, service requests, and day-to-day support issues, while gaining exposure to wider infrastructure technologies and project work. Although this is a team-based role, you will be expected to work independently when required, managing your workload in an organised and efficient manner. As an Infrastructure Analyst ...

Field Service Engineer Prodrive Recruitment Consultants Ltd are seeking a reliable and technically minded Field Service Engineer/Workshop Technician to join our well-established clients based in Gloucester. The successful candidate will be responsible for providing on-site field work and technical support, maintenance, and repair services … field work including servicing, maintenance and fault-finding Workshop based equipment repairs including diagnostics Dealing with technical issues and troubleshooting hardware Responsible for completing service reports and all repair documentation Providing excellent customer service Supporting customers across Gloucestershire and surrounding areas Adhoc duties as required Skills ...

Security Specialist We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support … their expanding customer base across Bristol and the surrounding areas . This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression. The Role As a Fire & Security Service Engineer ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. … role is the variety of work, the investment in staff development and the opportunity to work with modern Fire & Security technologies across a diverse customer base. Engineers are trusted to manage their own workload while receiving strong operational support from an experienced management team. Salary & Benefits ...

systems administration and Microsoft 365 administration - Experience administering Active Directory, Microsoft Entra ID, Intune management and access management - Experience working within ITIL-aligned IT service management environments - Strong knowledge of hardware diagnostics and troubleshooting - Solid understanding of IT security principles, cybersecurity best practices and data protection requirements - Excellent customer service skills with a professional, patient and user-focused approach - A full, valid driving licence with the ability to travel throughout the UK Please note, successful applicants will be required to be security cleared prior to appointment. Other organisations may call this role IT Support Analyst, Microsoft ...

through outbound sales activity and relationship building. Managing the full sales cycle from initial contact through to quotation, negotiation and close. Developing long-term customer relationships and growing accounts for repeat business. Converting inbound enquiries into sales opportunities. Delivering exceptional customer service and building strong customer … targeted sales environment is essential. Strong communication, negotiation and relationship-building skills. A confident, resilient and positive approach to sales. The ability to understand customer needs and provide tailored solutions. Strong attention to detail and organisational skills. Good IT skills with the ability to learn new systems quickly. Experience ...

provider in the search for an experienced Fire & Security Engineer to join their growing engineering team in Bristol This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

Workspace, or similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC/Desktop Support/Endpoint Engineering ...

Fire & Security Service Engineer Swindon £30,000 – £38,000 DOE + Overtime + Standby Allowance + Travel Time Benefits Paid travel time Overtime opportunities Standby/call-out allowance Company vehicle Phone & laptop provided 25 days holiday + bank holidays Pension scheme Bonus scheme Ongoing training & development The Company … currently recruiting on behalf of an established, NSI Gold Approved Fire & Security business with an excellent reputation for delivering high-quality service across commercial environments throughout the UK. Due to continued growth, they are now looking to add an experienced Fire & Security Service Engineer to their team covering ...

networking concepts including DNS, DHCP, VLANs, VPNs, and firewalls, and web application technologies. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritise tasks and work independently. Desirable Qualifications Bachelor's degree in STEM subjects Knowledge of cybersecurity best practices. Experience with ...

hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you’ll contribute: Lead ...

desktop and mobile imaging, inventory management, hardware and software rollout, and security updates. You'll need experience in a similar role and need excellent customer service/stakeholder skills. Technical Requirements: Proficient in Microsoft Office Working knowledge of standard office procedures Experience with Service Desk tools (incident ...

quality benchmarks. Research, identify, and implement software and hardware solutions. Conduct BMS PPM tasks and manage control system issues through resolution. Deliver exceptional customer service by effectively guiding clients through issue resolution. Escalate unresolved matters to appropriate internal teams. Document and catalogue all issues and their resolutions. Prepare … comprehensive and timely reports. Share technical insights through meticulous note-taking and manual creation. Required Qualifications: Proven experience in service engineering, technical roles, or related fields. Hands-on proficiency in technical problem-solving. Thorough understanding of computer systems, mobile devices, and tech products. Proficiency in diagnosing and resolving basic ...