Senior ITTechnician - Gloucester - £29,064 - £32,597 We have an excellent opportunity for a Senior ITTechnician to join an Education organisation. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are … working to agreed SLAs. Benefits for the Senior ITTechnician 25 days + bank holiday rising with length of service Health & wellbeing programme Pension Discount scheme Company events + more Key Responsibilities for the Senior ITTechnician: Acting as the first point of contact for all IT Support queries Assisting users remotely or face to … a leader for the Juniour Techncian ensuring tickets are resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the Senior IT Techncian: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/ More ❯
Employment Type: Permanent
Salary: £29064 - £32597/annum 25 days+bank, Career progression, Pe
Tewkesbury, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
LM RECRUITMENT SOLUTIONS LTD
Senior ITTechnician - £33,000 - £35,600 Tewkesbury with travel to other depots required 40 hours per week (no home working) Overview: The purpose of this role is to assist the IT Manager with the management of Information and Communication Technology (ICT) requirements, working closely with the external Information Technology (IT) support companies as well as … working as part of the IT team and in-house projects. This is a varied role which will require responsive first and second line hands-on support to employees. The Senior ITTechnician position offers the opportunity to develop your knowledge and progress to deputise for the IT Manager in all tasks and projects. Main Duties … Responsibilities: Assist the IT Manager in the management and co-ordination of ICT Systems and hardware for the Company and delivering new projects in a timely manner, with accurate data input, maintain our current Helpdesk system, keeping all parties appraised of any issues as they arise Work to proactively improve and streamline internal workflows, identifying opportunities to replace extraneous More ❯
Tewkesbury, Gloucestershire, United Kingdom Hybrid / WFH Options
LM RECRUITMENT SOLUTIONS LTD
Senior ITTechnician - £33,000 - £35,600 Tewkesbury with travel to other depots required 40 hours per week (no home working) Overview: The purpose of this role is to assist the IT Manager with the management of Information and Communication Technology (ICT) requirements, working closely with the external Information Technology (IT) support companies as well as … working as part of the IT team and in-h click apply for full job details More ❯
Driffield, Cirencester, Gloucestershire, England, United Kingdom
Elevation Recruitment Group
IT & System Support Specialist Location: Driffield with monthly travel to RedditchSalary: £30,000 - £40,000 + benefits Elevation Tech & Transformation are exclusively supporting a key client in an exciting stage of growth, looking to appoint their first in-house IT Specialist. This is a newly created, hands-on role where you’ll take ownership of day-to-day … IT operations while shaping the company’s technology roadmap. The business currently works with an MSP for IT support, but the successful candidate will gradually bring key services in-house and drive improvements across systems and processes. Key Responsibilities Provide first and second-line IT support to office-based and remote users Manage and maintain hardware, software … field management platforms Oversee the on-site account server Implement and optimise API integrations between business tools Maintain data security, backups and compliance Manage mobile devices and contracts Handle IT procurement and vendor management Identify automation and efficiency opportunities Assist in the potential development of a company-specific internal app Skills & Experience Proven IT support experience (Windows, Office More ❯
Cheltenham, Gloucestershire, England, United Kingdom Hybrid / WFH Options
QA
will involve escalating and liaising with other business units in order to resolve issues within the defined SLA, acting as a central point of contact between our users and IT Services, the management of incidents and service requests, receiving and recording all calls from our users within our ticket management tool, providing initial assessment of all tickets, attempting first … Apprenticeship whereby the successful candidate will complete up to 13 months practical work and 4 month end point assessment period. The qualifications you will earn include Information Communication Technician Level 3 Apprenticeship, Microsoft Azure Fundamentals (AZ-900) and Microsoft 365 Fundamentals (MS-900). Responsibilities: Monitor the service desk mailbox and unassigned queue when assigned the task to ensure More ❯