Lead Customer Journey Manager
- Hiring Organisation
- Lloyds Banking Group
- Location
- Bristol, Gloucestershire, United Kingdom
- Salary
- £ 60 K
Experience & Data Platform team within Corporate & Institutional Banking (CIB), where you'll lead the development and evolution of a critical workflow capability powered by PEGA, ensuring it continues to meet the changing needs of colleagues, customers and the business.You'll play a key role in shaping how colleagues and customers … also help shape the future direction of the capability, exploring how emerging technologies, including AI and intelligent automation, can enhance workflow outcomes.Experience with PEGA would be advantageous, but we're equally interested in candidates with a strong track record of leading workflow automation, case management or technology-enabled change within ...