7 of 7 Permanent Records Management Jobs in Gloucestershire

Role DescriptionThe provision of application (Records Management System (RMS)) maintenance and support services, either directly tousers of the systems or service delivery functions. Support typically includes investigation and resolution of issues andmay also include performance monitoring. Issues may be resolved by providing advice or training to users, by devisingcorrections (permanent or temporary) for faults, making general or site … coordination of appropriate and timely responses to incident reports, including channelling requests forhelp to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towardsservice restoration.The management of changes to the service infrastructure, including service assets, configuration items and associateddocumentation. Change management uses requests for change (RFC) for standard or emergency changes, and changesdue to … security and demonstratesroutine security practice and knowledge required for own work.Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection and MoPI (Management of Police Information) awareness. Cybersecurity More ❯

GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯

GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯

GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯

GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯

GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯

GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯