3 of 3 Permanent Resource Management Jobs in Gloucestershire

will contribute to the transformation of CRM and Contact Centre platforms, including Salesforce, Microsoft Dynamics, and Creation, helping modernise systems to improve citizen relationship management and streamline communication channels. This involves supporting the implementation of new technologies and processes to enhance agent effectiveness and citizen satisfaction. Seamless Omnichannel Service … Drive Continuous Improvement: Support a culture of continuous improvement within delivery teams, introducing practical improvements and using performance insight to enhance efficiency and value.Financial & Resource Management: Support financial and resource management for projects or workstreams, including budgeting, forecasting, resource planning, and commercial discussions. Contribute ...

product-related technical debt, working alongside the developers to ensure that sprints have an appropriate mix of new functionality, fixes and on demands changes Management of Product Backlog and prioritising requirements based on the business goals Development of User Stories, Acceptance Criteria and Epics Strong business case and cost … Energy industry Key Relationships Senior Business Stakeholders. UX Team Development teams QA Team About You Knowledge and skills Digital product owner experience Stakeholder management and facilitation of decisions of all sizes Technical resource management Project Manager collaboration Management of Product Backlog Development of User Stories Sprint ...

help ensure the seamless delivery of IT support while contributing to programmes that modernise and transform complex technology estates. As part of our Service Management function, you will play a key role in managing incidents and service requests, coordinating hardware procurement, and producing service reporting that supports operational performance … teams, suppliers, and stakeholders, you will help maintain service levels and ensure a positive customer experience. This role offers excellent exposure to IT Service Management, providing opportunities to develop your skills across service reporting, procurement, governance, and operational delivery. As your experience grows, you will have the opportunity ...