1 to 6 of 6 Permanent Service Management Jobs in Gloucestershire

The Automation Developer will develop, test, maintain, monitor and support both clinical and corporate robotic process automations. You will support the day-to-day management and development of critical clinical system automation across the Trust. This will involve working with a variety of technologies and programming languages, tools and … tools utilised within the Trust to provide key processing of routine tasks. Main duties of the job You will support the day-to-day management and development of critical clinical system automation across the Trust. This will involve working with a variety of technologies and programming languages, tools and … key processing of routine tasks. Working with the wider System Development Team you will contribute to system architecture design, development, quality assurance, and release management for all in-house supported developments, including custom built applications. You will work with business analysts in the trust to understand the business requirements more »

Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. They will also provide … support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management principles. The role will … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone more »

Gloucestershire. What you will be doing: Performing daily system checks (identify and resolve any issues with local infrastructure and remote hardware) Investigating reasons for service problems (e.g. connectivity issues, hardware faults). Service and Incident management activities. Triage support tickets and resolve or escalate where necessary. You … will be assisting with user support queries. You will be ensuring ITIL service management processes are followed for all incident and change related activities. Maintaining anti-malware status is up to date across the estate, and ensuring new updates are delivered in a timely manner. Maintaining infrastructure security … and when necessary) to include testing of hardware, commissioning of hardware at new sites. Review site surveys and establish suitability for deployment. Ensuring asset management systems are kept up to date in line with the above activities. Raising and managing the changes to move implement functionality from Dev to more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in a … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for …/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part of a team. While formal education qualifications are advantageous more »

is seeking a dedicated and skilled Security & IT Manager to join their permanent team. This multifaceted role involves overseeing security, IT cyber security, and service management within the company's secure facilities. Key Responsibilities: Security Controller: Maintenance of the company's secure facilities, including security policies, pro... more »

DOE + Bonus + Benefits Role purpose: This is a customer facing role that would suit someone coming from an existing or previous technical service management role. It is a hybrid role combining customer relationship with solution design development and an overall focus on quality of technical design... more »