Service Management Job Trends in Gloucestershire

Service Management
South West > Gloucestershire

The table below provides summary statistics and salary benchmarking for jobs advertised in Gloucestershire requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 29 69 92
Rank change year-on-year +40 +23 +3
Permanent jobs citing Service Management 27 10 14
As % of all permanent jobs in Gloucestershire 4.16% 1.57% 1.43%
As % of the Processes & Methodologies category 5.50% 1.69% 1.61%
Number of salaries quoted 14 6 13
10th Percentile £34,636 £32,250 £25,750
25th Percentile £35,715 £42,813 £30,750
Median annual salary (50th Percentile) £42,500 £63,250 £55,000
Median % change year-on-year -32.81% +15.00% +37.50%
75th Percentile £53,125 £69,500 £80,750
90th Percentile £56,250 - £87,750
South West median annual salary £36,500 £50,000 £40,000
% change year-on-year -27.00% +25.00% -

All Process & Methodology Skills
Gloucestershire

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Gloucestershire.

Permanent vacancies with a requirement for process or methodology skills 491 590 867
As % of all permanent jobs advertised in Gloucestershire 75.65% 92.77% 88.74%
Number of salaries quoted 345 244 538
10th Percentile £30,200 £33,475 £29,925
25th Percentile £36,250 £41,250 £36,500
Median annual salary (50th Percentile) £52,500 £55,000 £52,500
Median % change year-on-year -4.55% +4.76% -1.87%
75th Percentile £71,250 £67,500 £66,250
90th Percentile £83,250 £78,375 £80,000
South West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +2.94%

Service Management
Job Vacancy Trend in Gloucestershire

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in Gloucestershire.

Service Management job vacancy trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

Salary distribution trend for jobs in Gloucestershire citing Service Management.

Salary distribution trend for jobs in Gloucestershire citing Service Management

Service Management
Salary Histogram in Gloucestershire

Salary distribution for jobs citing Service Management in Gloucestershire over the 6 months to 14 January 2026.

Salary histogram for Service Management in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheltenham +16 14 £42,500 +3.03% 3
Gloucester +15 3 £33,750 -51.09% 1
Stroud - 3 - -
Lydney - 1 - -
Dursley - 1 - -
Dymock - 1 - -
Service Management
South West

Service Management
Co-Occurring Skills & Capabilities in Gloucestershire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (11.11%) SharePoint
Applications
1 1 (3.70%) Microsoft Office
Business Applications
1 6 (22.22%) Dynamics CRM
2 5 (18.52%) Dynamics NAV
2 5 (18.52%) Magento
2 5 (18.52%) Shopify
Cloud Services
1 6 (22.22%) Dynamics 365
2 5 (18.52%) Azure
3 3 (11.11%) Microsoft 365
4 1 (3.70%) Amazon EC2
4 1 (3.70%) Amazon S3
4 1 (3.70%) AWS
4 1 (3.70%) AWS Lambda
4 1 (3.70%) OpenShift
4 1 (3.70%) Power Platform
4 1 (3.70%) Serverless
Communications & Networking
1 3 (11.11%) Firewall
1 3 (11.11%) Network Security
Database & Business Intelligence
1 5 (18.52%) SQL Server
2 1 (3.70%) Amazon RDS
2 1 (3.70%) Azure SQL Database
2 1 (3.70%) InfluxDB
2 1 (3.70%) Power BI
Development Applications
1 5 (18.52%) JIRA
2 1 (3.70%) Jenkins
General
1 9 (33.33%) Fire and Rescue
1 9 (33.33%) Influencing Skills
1 9 (33.33%) Legal
1 9 (33.33%) Local Government
2 5 (18.52%) Back Office
3 4 (14.81%) Social Skills
4 3 (11.11%) Manufacturing
5 2 (7.41%) Finance
5 2 (7.41%) Public Sector
6 1 (3.70%) Analytical Skills
Job Titles
1 16 (59.26%) Analyst
2 7 (25.93%) Business Change Analyst
2 7 (25.93%) Change Analyst
3 5 (18.52%) Lead
3 5 (18.52%) Software Analyst
3 5 (18.52%) Support Analyst
4 4 (14.81%) Senior
4 4 (14.81%) Senior Analyst
4 4 (14.81%) Senior Support Analyst
4 4 (14.81%) Software Support Analyst
5 3 (11.11%) ICT Analyst
5 3 (11.11%) Network Engineer
5 3 (11.11%) SC Cleared Network Engineer
5 3 (11.11%) Service Analyst
5 3 (11.11%) Technical Leader
6 2 (7.41%) Business Change Manager
6 2 (7.41%) Business Manager
6 2 (7.41%) Change Manager
6 2 (7.41%) Lead Network Engineer
7 1 (3.70%) Technical Engineer
Libraries, Frameworks & Software Standards
1 5 (18.52%) Middleware
1 5 (18.52%) REST
1 5 (18.52%) SOAP
2 1 (3.70%) RabbitMQ
Miscellaneous
1 9 (33.33%) NHS
2 3 (11.11%) CMDB
2 3 (11.11%) Data Centre
3 1 (3.70%) Cyberattack
3 1 (3.70%) Management Information System
Operating Systems
1 6 (22.22%) Windows
2 4 (14.81%) Linux
3 3 (11.11%) Windows Server
Processes & Methodologies
1 19 (70.37%) ITSM
2 10 (37.04%) Change Management
2 10 (37.04%) ITIL
2 10 (37.04%) Migration
3 9 (33.33%) Agile
3 9 (33.33%) Case Management
3 9 (33.33%) Cybersecurity
3 9 (33.33%) Digital Innovation
4 7 (25.93%) Data Migration
5 6 (22.22%) CRM
5 6 (22.22%) ERP
5 6 (22.22%) Service Delivery
6 5 (18.52%) API Integration
6 5 (18.52%) Continuous Improvement
6 5 (18.52%) Data Management
6 5 (18.52%) E-Commerce
6 5 (18.52%) User Experience
7 4 (14.81%) Customer Engagement
8 3 (11.11%) Data Protection
8 3 (11.11%) Use Case
Programming Languages
1 6 (22.22%) SQL
2 5 (18.52%) T-SQL
3 1 (3.70%) Go
3 1 (3.70%) Java
3 1 (3.70%) Python
Qualifications
1 4 (14.81%) Security Cleared
2 3 (11.11%) CCIE
2 3 (11.11%) Cisco Certification
2 3 (11.11%) SC Cleared
3 1 (3.70%) Degree
3 1 (3.70%) DV Cleared
Quality Assurance & Compliance
1 3 (11.11%) GDPR
System Software
1 1 (3.70%) Docker
Systems Management
1 3 (11.11%) Nagios
2 1 (3.70%) Ansible
2 1 (3.70%) Grafana
2 1 (3.70%) Kubernetes
2 1 (3.70%) Progress Chef
2 1 (3.70%) Prometheus
2 1 (3.70%) Terraform
Vendors
1 12 (44.44%) Microsoft
2 5 (18.52%) ConnectWise
2 5 (18.52%) ServiceNow
2 5 (18.52%) WooCommerce
3 3 (11.11%) CheckPoint
3 3 (11.11%) Cisco
3 3 (11.11%) F5
3 3 (11.11%) Fortinet