2 of 2 Permanent Software Licensing Jobs in Gloucestershire

Support Analyst you will provide 1 st and 2 nd line technical support to end-users across the company (including remote colleagues). You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. Youll work closely with the Head of IT to make sure we are getting … Active Directory/Microsoft 365 Perform routine maintenance and updates on systems, ensuring compliance with company IT policies Provide support to the Head of IT Provide overall support for software/hardware used by all employees of the company including remote workers Take responsibility for managing the asset inventory Support onboarding and offboarding of employees (account setup, equipment preparation … Excel skills Experience with Windows Server administration, user management, and system monitoring Familiarity with virtual infrastructure and backup tools (e.g. VMWare/Veeam) Hands-on experience with hardware/software installation and troubleshooting Experience with SharePoint and Cloud storage Awareness of software licensing regulations and compliance requirements Basic understanding of networking and physical IT infrastructure Desirable (Exposure More ❯

Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots of autonomy and opportunity to further improve … both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as strong, customer focused, communication skills to ensure efficient trouble … VPNs, LAN/WAN) including diagnosing network connectivity issues, firewall rule analysis and use of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft More ❯