IT Support Technician
Cheltenham, Gloucestershire, United Kingdom
Barnett Waddingham
The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. This role … snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within the IT support team and any other reasonable task as advised from time to time. Escalating IT issues … and maintaining comprehensive documentation for IT processes, procedures and troubleshooting guides. Assisting in IT projects, including system upgrades, migrations, and new technology implementations. Provide 1st and 2nd line technical support to end-users, resolving hardware and software issues via phone, ticketing system and in-person We would love to hear from if you have: Previous experience in a similar More ❯
Employment Type: Permanent
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