TechnicalSupportEngineer - Stonehouse Context Recruitment is excited to be working with a leading Telecommunications company. The company, who offers a wide range of services including Connectivity, Communications and IT services to their customers are going through a significant growth trajectory including a round of investment. Working … in a fast paced yet rewarding environment you'll be responsible for providing 2nd Line support to a variety of different customers across the UK. You'll be working alongside an experienced and technically driven team where service levels are a priority; you'll need be posses excellent relationship … building skills with the ability to resolve issues inline with SLAs. Further responsibilities: Provide 1st and 2nd Line support, resolving issues or escalating when required Provisioning of new services or managing requests for moves/adds/changes Delivering IT estate and quality audits to ensure customers are compliant more »
Are you looking for a new exciting opportunity working as a TechnicalSupportEngineer to be based in Stroud? Main Duties of the Role Liaising with customers via phone calls, emails and tickets Proving support to software & hardware applications Fault diagnosis & resolution across software and hardware … and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products Your Skills & Experience Experience within a similar position, diagnosing and resolving technical issues Experience of Cloud based Telephony platforms Knowledge of Microsoft cloud solutions such as more »
Stroud, Gloucestershire, South West, United Kingdom
XACT PLACEMENTS LIMITED
Are you looking for a new exciting opportunity working as a TechnicalSupportEngineer to be based in Stroud? Main Duties of the Role Liaising with customers via phone calls, emails and tickets Proving support to software & hardware applications Fault diagnosis & resolution across software and hardware … and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products Your Skills & Experience Experience within a similar position, diagnosing and resolving technical issues Experience of Cloud based Telephony platforms Knowledge of Microsoft cloud solutions such as 365 Excellent knowledge of computer networking and security, including firewall more »
