Senior IT Support Engineer
- Hiring Organisation
- IT Talent Solutions Ltd
- Location
- Godalming, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £50,000 per annum
Administer and support Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams, Intune) Manage and troubleshoot Active Directory, Group Policy, DNS, DHCP Support on-prem and cloud/hybrid environments (Azure/Entra ID) Perform root cause analysis and implement permanent fixes Lead on incident resolution and problem management activities … Support role Strong expertise in Microsoft technologies, including: Microsoft 365 Active Directory/Group Policy Windows Server & Windows 10/11 Experience supporting hybrid cloud environments Solid troubleshooting and diagnostic skills Experience working within ITIL-based service desks Strong communication skills and a customer-focused approach ...