1st Line IT Support Analyst
- Hiring Organisation
- Proactive Appointments
- Location
- Godalming, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum
security incidents Technical Environment Microsoft Windows Desktop & Server Microsoft 365 Microsoft Entra ID Microsoft Intune ITSM tools (e.g. ServiceNow) Basic TCP/IP networking ITIL processes (Incident, Problem, Change, Request Fulfilment) Desktop, mobile, printer and hardware troubleshooting Candidate Profile Fordway are looking for someone who is: Self-motivated and proactive … with device management and troubleshooting Understanding of SLAs, KPIs, and ticketing processes Desirable Certifications AZ-900 MS-900 SC-900 MD-102 AZ-104 ITIL Foundation Security Clearance SC clearance may also be required if successful Benefits 25 days holiday + bank holidays (rising to 28 with service) Private medical ...