Senior IT Support
- Hiring Organisation
- IT Talent Solutions Ltd
- Location
- Godalming, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £45,000 per annum
smooth running of the service desk while acting as a key escalation point for complex technical issues. They will remain fully engaged in ticket resolution—handling escalations, troubleshooting advanced problems, and providing technical reassurance to both customers and colleagues. Alongside their technical duties, they will play a vital leadership … incidents and technical challenges Deliver hands-on technical support across a range of technologies and customer environments Mentor and support junior analysts, ensuring consistent ticket management and SLA achievement Collaborate closely with internal teams to ensure seamless service delivery Maintain high levels of customer satisfaction through responsive ...