Remote Customer Happiness Manager, UK & IE (remote within the UK)
- Hiring Organisation
- Tonies Uk Limited
- Location
- Gourock, Inverclyde, UK
play, learning, and imagination. You as part of tonies: The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this … Happiness counterparts on standardised onboarding processes and training materials Calibrate with other Global Customer Happiness teams on Quality Assurance topics Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues What we are looking for: Experience managing or working closely with ...