Operations Manager
Grantham, England, United Kingdom
Castlegate Financial Management
Castlegate's professional referral network, including lead processing and efficiency, prospect allocation, marketing and communications support, and related data analysis. Supporting the continued rollout of a new investment and back-office platform, including understanding and reviewing processes, assisting with bulk communications, providing team member and client support, and completing related administration. Conducting analysis and related administration to support … decisions, ranging from improvements to day-to-day processing and timescales, to an ongoing review into Castlegate’s investment management approach. Also, Providing line management to team members providing back-office and reception support, including regular performance reviews in line with our Talent Management Programme, capacity and resource allocation, recruitment, annual leave and sickness, grievances, and monitoring support … from Castlegate's various committees, including the Management Board, Operations Board, Investment Committee, Adviser Committee and Marketing Committee. Conducting ongoing data analysis, utilising both the Intelliflo system and future back-office systems, to support KPI dashboards, regulatory returns, regular Management Board reporting and ad-hoc information requests. Supporting the induction and onboarding of new team members. Supporting Castlegate More ❯
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