1 of 1 Permanent Change Management Jobs in Grantham

sites, ensuring seamless delivery of IT services, high customer satisfaction, and identifying opportunities for service growth and innovation. You will play a vital role in service delivery, client relationship management, and technical advisory, working closely with internal teams and client stakeholders to build long-term partnerships. Key Responsibilities Client Relationship Management Act as the main technical point of … KPIs are consistently achieved or exceeded. Collaborate with internal teams (support, projects, security) to resolve client issues. Monitor and report on service health, incidents, and trends. Participate in the Change Advisory Board and continuous improvement planning. Contribute to service review reports and root cause analysis. Technical Advisory Provide strategic guidance on IT infrastructure, cloud, cybersecurity, and digital transformation. Support … . vSphere Foundations (or equivalent: VCP, VCAP). AWS Certified Cloud Practitioner (or equivalent: AWS Solutions Architect – Associate, AWS SysOps Administrator – Associate). ITIL Certification. Strong knowledge of Citrix (management, monitoring, troubleshooting). Good understanding of storage appliances (NetApp, IBM, Lenovo, HP). Familiarity with Cisco Meraki, Cisco Firepower, routers, and firewall concepts. Experience in ITIL frameworks, incident/ More ❯