Customer Service Team Lead
- Hiring Organisation
- Insight Select
- Location
- Gravesend, England, United Kingdom
step into a leadership role where pace, performance, and accountability matter? We’re recruiting on behalf of a rapidly expanding, high-growth commercial services business operating within a reactive, fast-moving environment. This is a pivotal supervisory role at the heart of operations — ideal for someone who thrives under … operational escalation point for service issues, complaints, and system challenges Maintain accurate job data and system integrity (CRM/KPI reporting/Power BI oversight) Monitor plan queues, replan pipelines, SLAs, and commercial risk areas Deliver KPI reviews, run team meetings, and drive continuous improvement Support financial controls including invoice ...