Customer Service Team Lead
- Hiring Organisation
- Insight Select
- Location
- Gravesend, England, United Kingdom
operational escalation point for service issues, complaints, and system challenges Maintain accurate job data and system integrity (CRM/KPI reporting/Power BI oversight) Monitor plan queues, replan pipelines, SLAs, and commercial risk areas Deliver KPI reviews, run team meetings, and drive continuous improvement Support financial controls ...