IT Field Services Project Manager
- Hiring Organisation
- Reed
- Location
- Gravesend, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum, Inc benefits
update incidents and service requests through ServiceNow . Liaise closely with the Support Desk and Support Desk Manager to prioritise and coordinate work. Monitor SLA performance and ensure timely resolution of incidents. Produce reports and updates on work progress, engineer performance, and outstanding issues. Identify opportunities to improve scheduling efficiency ...