1 of 1 Permanent Service Delivery Jobs in Gravesend

travel around occasionally. Job purpose: My client is looking for a tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm under pressure … to resolve and see issues through to completion. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure that targets for service availability are met. Monitor, maintain and administer equipment and services relating to the navigation systems estate for both performance and security. Liaise with external … and hardware within a defined sub-set of the teams estate. Update and maintain technical documentation and asset information. Work in accordance with agreed service levels and department processes, policies and procedures. Skills required: 2/4 yrs Proven IT Service Delivery skills at 1st & 2nd level. More ❯