1 of 1 Permanent User Experience Jobs in Great Yarmouth

team, responsible for delivering exceptional Service Desk and day-to-day technical support to internal users. The successful candidate will ensure systems remain secure, stable, and provide a seamless user experience across the business. You’ll be the first point of contact for IT queries, ensuring all support requests are handled efficiently, resolved within agreed SLAs, or escalated … and resolved within SLA targets. Maintain an on-site presence to support and operate the Service Desk during core business hours (8:30 a.m. – 5:00 p.m.). Oversee user endpoint devices, including installation, configuration, deployment, and maintenance. Maintain accurate hardware inventories and software licensing records. Conduct hardware and software refreshes to ensure equipment remains up to date and More ❯