1 of 1 Permanent Customer Experience Jobs in Grimsby

Manchester, Slough, Leeds, Grimsby or Peterborough (Hybrid) Competitive + Bonus + Benefits Permanent full time Customer Services Analyst - 2nd Line, Level 3 **This role can be hybrid and based in any of our client's offices (Heathrow Approach, Peterborough, Manchester or Leeds)** The 2nd Line Customer Support Analyst sits within our dedicated customer support team with our … client. The team works directly with our customers and represents our client by building key relationships, maintaining customer satisfaction and ensuring their loyalty by giving the best experience possible. As a Customer Support Analyst, you will be responsible for supporting customers throughout their journey with IRIS Financials applications, therefore will possess excellent customer service skills and … be passionate about customer experience. The role always requires an outstanding level of support and a high standard of professionalism, as their customers are the backbone of their brand, and they wouldn’t be where they are without them! In this role, you'll play a crucial part in assisting their customers with intricate queries by conducting thorough investigations. More ❯