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13 of 13 Permanent Customer Experience Jobs in Guernsey
track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external … use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones More ❯
Guernsey, UK Hybrid / WFH Options Opus Resourcing Ltd
Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customer experience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customer More ❯
Guernsey, UK Cactus Search
Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with … major brands. You'll represent our clients cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory. Your Impact Strategic Lead Generation: Develop and qualify … Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace Your Expertise Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting Demonstrated ability to close high-value, multi-stakeholder More ❯
Guernsey, UK Hybrid / WFH Options Planview
and connect with us on LinkedIn, Instagram , and X . The Opportunity The Account Manager (AM) is responsible for ensuring success, ongoing retention, and customer value achievement for a portfolio of Planview customers. This role will partner with the customer to understand their business challenges and goals to … build a journey success plan to enable their desired/expected business outcomes and business objectives. The AM is responsible for helping the customer achieve Planview solution adoption and ensure ongoing retention and growth. What You'll Do Develop trusted advisor relationships with xVP/C-level and articulate … the value of the Planview solution to the customer including key sponsors and stakeholders. Drive and support customer adoption and successful expansion of Planview’s products throughout the customer enterprise. Partner with internal team members and subject matter experts to strategize on a customer’s ongoing More ❯
Guernsey, UK Hybrid / WFH Options CafePod
UK’s go-to brand for coffee at home. We’re direct-to-consumer specialists and sit at the intersection of great product, outstanding customer experience and data-driven growth. THE ROLE We want someone who is excited to work in a fast growth, entrepreneurial company. You’ll … we’ve got the great opportunity to work with talented people across the UK. ABOUT YOU You're a proven Ecomm manager with direct experience with hands-on CRM ownership including Email & Direct Mail —ideally in DTC/subscription context. Expert in email/SMS platforms (e.g. Ommetria, Klaviyo … SMART objectives and lead the ecommerce team (agency or in-house). Report to stakeholders on performance, risks and opportunities; drive corrective actions. 4. Customer Experience & On-Site Optimisation Own the end-to-end customer journey on CafePod.com (UX, site merchandising, checkout flow). Test and iterate More ❯
we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can More ❯
we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can More ❯
Guernsey, UK Morpheus Lending
Salary range: £45k - £65k (depending on experience). About Morpheus: We are providing a new way to do specialist lending, combining market-leading technology with over 250 years of human experience . By putting customers & brokers at the forefront of our thinking, we are driving innovative change to … edge technology to streamline the underwriting process, eliminating paperwork and manual inefficiencies. Our secure digital platform integrates brokers, lenders, and conveyancers, offering a seamless customer journey as we endeavour to complete all loans within 10 days. What are we looking for? We are seeking an entrepreneurial and experienced Bridging … Draft and review offer letters to ensure clarity and accuracy. Ensure pre-completion conditions are satisfied, allowing for secure case progression and a seamless customer experience. Ensure that full and accurate records are maintained for all cases from application through to completion. Assist with post-completion activities , ensuring adherence More ❯
Guernsey, UK PIE Recruitment
maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity … they realise the full benefits of using the company's leading-edge fleet and stolen vehicle recovery & telematics solutions. And you’ll need this: Experience within the dealer services space will be beneficial. You need to be someone with ambition, and drive to develop your career. This is not More ❯
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯
Guernsey, UK Hybrid / WFH Options MSD
This position is ideal for a BA with strong domain knowledge in eCommerce and multi-segment transactional journeys (B2B, B2C, B2B2C), as well as experience working with enterprise-level commerce cloud platforms, especially in a multi-country environment. We have particular interest in applications from senior BAs experienced in … and global commercial value outcomes. Facilitate workshops – engaging with global stakeholders to gather and validate requirements. Own requirements for team deliverables, present stories and customer journeys to ensure alignment. Analyse and document “as-is” business processes, mapping out current and future states to enhance business operations. Work with Technical … contribute to estimation and iteration planning sessions Define and manage end-to-end or integration requirements across multiple teams and systems to support seamless customer experiences – working closely with technical teams to translate business and functional requirements into structured technical designs and specifications. Support business process changes stemming from More ❯
deems that our people work from wherever they feel most productive. We empower their journey by providing the flexibility enhancing a creative work environment. Experience has proven that this is how our world class and market leading SaaS platform is created and maintained. We are proud to be certified … team and serve as a trusted advisor to our strategic customers. As a TAM, you’ll bridge the gap between our technical solutions and customer success, ensuring our clients achieve maximum value from our products and services. You’ll work closely with cross-functional teams—including Sales, Development, and … Support—to deliver tailored solutions, resolve complex issues, and drive long-term customer satisfaction and retention. You will thrive in our dynamic and fast paced environment where you can grow, learn and feel challenged. The atmosphere is fun, consultative and focused on delivering best of class products to our More ❯
Guernsey, UK SAP Contractors
Sales Executive to drive new business across the UK, Netherlands, and Germany. You will lead front-line sales activities and grow the SAP Cloud customer base, working closely with clients and SAP to deliver cutting-edge ERP and cloud solutions. Key Responsibilities 🔸 Develop and implement strategic sales plans for … solution sales 🔸 Engage with new and existing clients to understand business needs and deliver tailored solution demos 🔸 Present SAP S/4HANA, SuccessFactors, BTP, CX and other SAP Cloud solutions in a compelling, client-specific manner 🔸 Work closely with SAP stakeholders to align product strategy and updates with customer … success in IT/software sales , preferably with SAP Cloud products ✅ Deep understanding of SAP Cloud offerings including S/4HANA, SuccessFactors, BTP, and CX ✅ Excellent communicator, capable of articulating complex technology solutions to all audiences ✅ Strong negotiation and closing skills with a consistent record of exceeding targets ✅ Proficient in More ❯
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