In this role, the ServiceNow Developer will be responsible for developing and maintaining the ServiceNow platform primarily within the SPM module, configuring and customizing the out of box system to meet the business needs, troubleshoot issues, and provide ongoing support to a variety of teams and individuals in a dynamic Agile environment. The successful candidate will work closely with the … ServiceNow Solutions Architect to design and implement requirements from the SPM Process Team, creating and maintaining integrations with other systems, Maintaining Service Catalog Items, configuring the Strategic Planning and Project Management workspaces, developing scripts and workflows, and increasing automation to make the business more efficient and effective through ServiceNow SPM. For this position we are seeking a candidate with particular … experience in implementing and supporting the SPM module, who can resolve complex technical problems while ensuring minimal disruption to the environment. Position: SPM ServiceNow developer Location: Anywhere in UK Remote: Must be based in UK Job Specific Responsibilities: Have the ability to assist requesters in refining business requirement details to ensure the customers will be receiving functionality requested. Gain knowledge More ❯
ability to manage senior stakeholder relationships and communications Proven experience in defining and reporting on SLAs and KPIs Hands-on experience with IT Service Management tools (e.g., IFS Assyst, ServiceNow, or equivalent) Strong background in contract management and IT financial operations Expertise in major incident management and escalation handling Experience working with third-party IT service providers in a complex More ❯
About the role Were recruiting for a highly capable ServiceNow Architect(SC Cleared) who will focus on the technical feasibility of the platform transformation. They will assess current systems, infrastructure, and integration points, and provide detailed technical recommendations. Tell me more, tell me more Our client is currently looking for a recruit in joining their current team, below are the More ❯
collaborate closely with the Technical Architect to assess and upgrade legacy infrastructure across the organisation's core IT estate, including but not limited to servers, networking components and the ServiceNow platform. A significant component of the role involves understanding and working with legacy Windows infrastructure, including systems as old as Windows 2003, and contributing to the creation of robust technical More ❯
A leading Independent IT Infrastructure and Services Consultancy are looking for a Device Refresh ServiceNow Administrator 5-month contract initially, to start in November Remote Role Inside IR35 Were seeking a proactive and detail-oriented Device Refresh ServiceNow Administrator to join our Group Professional Services team. In this role, youll support the delivery of our Device Lifecycle Management (DLM) service … by configuring and maintaining key data within the ServiceNow platform. Youll work closely with internal teams and customers across various sectors, ensuring the smooth operation of bulk device refresh processes. Your contributions will be vital in maintaining service excellence during a period of growth. Key Responsibilities: Configure and manage ServiceNow data including locations, schedules, appointments, assets, stockrooms, and work orders. … complex problems. Support ad-hoc data requests and provide insights through reports and statistics. Recommend and document service improvements and system changes. Maintain operational documentation and stay current with ServiceNow features. Act as a subject matter expert, sharing knowledge and best practices across teams. Essential Experience Minimum 6 months experience in a ServiceNow-focused admin/coordinator role. ServiceNow System More ❯
Job Title: ServiceNow IRM Architect Location: Remote-first (occasional travel) Employment Type: Contract Client: ServiceNow Consulting Business Rate: Outside IR35, open depending on experience About the Role We are seeking an experienced ServiceNow IRM Architect to join a leading ServiceNow consulting practice. This is a client-facing role, ideal for someone who can combine deep technical expertise with strong communication … skills. You will be responsible for shaping IRM, SecOps, and GRC solutions within the ServiceNow platform, driving best practice, and ensuring successful delivery for enterprise customers. Key Responsibilities Act as the architect and trusted advisor on IRM, SecOps, and GRC implementations. Define and design scalable ServiceNow solutions aligned with client requirements. Work closely with stakeholders, gathering business requirements and translating … them into technical design. Lead workshops, design sessions, and solution demonstrations. Provide hands-on support for complex configurations and integrations. Ensure solutions follow ServiceNow and industry best practices. Collaborate with delivery teams to guide implementation and resolve technical challenges. Key Skills & Experience Proven expertise in ServiceNow IRM, SecOps, and GRC modules . Strong architectural and solution design experience within ServiceNow. More ❯
Were partnered with a leading digital transformation consultancy to hire an experienced ServiceNow Technical Lead to support enterprise-level delivery projects across ITSM, ITOM, and custom ServiceNow applications. Role Overview: Youll take ownership of the technical direction, design, and delivery of ServiceNow solutions. The role involves leading development teams, working closely with architects and project managers, and ensuring all technical … implementations meet best practice and customer requirements. Key Responsibilities: Lead technical design sessions and oversee solution implementation Act as the primary technical authority on ServiceNow development Provide hands-on expertise across ITSM, ITOM, and custom applications Collaborate with business and technical stakeholders to define requirements Ensure quality assurance, code reviews, and adherence to platform governance Guide and mentor development teams … to deliver scalable and maintainable solutions Key Skills & Experience: Proven experience as a ServiceNow Technical Lead or Senior Developer Strong understanding of ServiceNow architecture and module configuration Expertise in scripting (JavaScript, Glide, APIs, IntegrationHub) Experience with ITSM and ITOM modules (CMDB, Discovery, Event Management) Excellent stakeholder communication and leadership ability ServiceNow certifications (CSA, CAD, CIS ITSM/ITOM) are advantageous More ❯
VANRATH are proud to be working with a leading global technology organisation to recruit a Director of Product - ServiceNow for their enterprise-scale ServiceNow platform. Youll define and drive the platform roadmap, embedding Agentic AI and next-gen automation into core ServiceNow modules. This role sits at the intersection of AI innovation, product strategy, and service orchestration - shaping the future … of intelligent digital operations. What Youll Do Own and evolve the ServiceNow enterprise platform strategy. Integrate AI-driven automation and autonomous agents into workflows. Partner with AI/ML and engineering teams to deliver intelligent, scalable services. Champion AI governance, platform compliance, and data quality. What Youll Bring Proven Head of or Lead Product Owner experience in ServiceNow (MSP or … SaaS environment). Strong knowledge of ITSM/ITOM and ServiceNow enterprise modules. Background in AI-powered automation, productisation, or intelligent workflows. Excellent leadership and stakeholder management skills. This is an exceptional opportunity to shape a next-generation AI-enabled ServiceNow platform within a world-class technology environment. What youll get: Attractive salary Remote Working 20% Bonus Many more benefits More ❯
Dynamics 365 Business Central Service Desk Analyst 40,000 to 50,000 Location: Remote or Scunthorpe OVERVIEW Our Business Central Service Desk Analyst plays a crucial role as the frontline contact for technical and software support. This role is dedicated More ❯
CNAPP tools. Oversee vulnerability management processes and ensure timely remediation. Manage and maintain LogicMonitor for cloud platform monitoring: Create and update logicmodules Configure alert rules and escalation chains Manage ServiceNow integration for incident handling Build and maintain dashboards Optimize alerting to prevent alert storms and missed alerts Provide support for ITHC coordination, access provisioning, and post-engagement resolution. Act as … KQL for log analysis Expertise in Defender for Cloud: Deploy and manage Workbooks Configure Azure Policies for security posture Implement regulatory compliance templates Hands-on experience with LogicMonitor and ServiceNow integrations Proven ability to lead incident response and vulnerability remediation efforts Nice-to-Have Skills: Familiarity with multi-cloud environments (AWS, GCP) Experience in coordinating ITHC assessments and managing audit More ❯
