2 of 2 Permanent 1st Line Support Analyst Jobs in Guildford

Description 1st Line IT Support Analyst 6-month contract | £24 per hour | Inside IR35 | Hybrid – Guildford We’re representing a well-run, technically credible organisation looking to bring in a solid 1st Line Support Analyst ...

Description Overview We’re looking for a proactive and customer-focused IT Service Desk Analyst to join our Information Systems team. In this role, you’ll provide first-line technical support to internal users, ensuring a high level of service in line … system, including detailed notes of actions taken Perform initial troubleshooting and investigation using remote tools, resolving issues where possible or escalating when required Support users face-to-face with technical queries and provide effective solutions where possible Contribute to the development of standard operating procedures (SOPs) and “quick ...